Customer Service Advisor
Location: Borehamwood, Hertfordshire (Head Office)
Company: Amory London
Job Type: part time
About Us
Amory London is a growing company committed to providing exceptional products and outstanding customer service. We are looking for a friendly, organised, and professional Customer Service Advisor to join our Head Office team in Borehamwood.
The Role
As a Customer Service Advisor, you will be the first point of contact for our customers, ensuring every enquiry is handled professionally, efficiently, and with excellent attention to detail.
Key Responsibilities
- Respond to customer enquiries via email and telephone.
- Provide accurate information about our products, orders, and services.
- Resolve customer queries and concerns in a professional and timely manner.
- Liaise with internal departments to ensure customer issues are resolved efficiently.
- Maintain accurate records of customer interactions and communications.
- Deliver a high standard of customer service at all times.
About You
We're looking for someone who:
- Has excellent written and verbal communication skills.
- Is confident speaking with customers over the phone.
- Has strong organisational skills and can manage multiple tasks.
- Has good attention to detail.
- Is proficient in Microsoft Office and comfortable using computer systems.
- Works well both independently and as part of a team.
- Previous customer service experience is preferred but not essential, as full training will be provided.
What We Offer
- Full training and ongoing support.
- A friendly and supportive working environment.
If you are passionate about delivering excellent customer service and would like to become part of the Amory London team, we'd love to hear from you.
To apply, please send your CV along with a brief cover letter explaining why you'd be a great fit for this role.
Pay: £13.00-£14.00 per hour
Benefits:
- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
