Location: Belper, Derbyshire
Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more!
Position Overview:
We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment.
You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts.
Key Responsibilities:
- Provide 1st and 2nd line support to internal users across multiple sites
- Troubleshoot and resolve hardware, software, and network issues
- Set up and configure new user accounts and devices
- Assist with system upgrades and project rollouts
- Maintain accurate records using the IT ticketing system
- Escalate complex issues to the infrastructure team as needed
- Support the IT team in ensuring secure and efficient operations
Technical Skillset:
- Windows 10/11, Microsoft Office 365 Suite
- Active Directory – password resets, user management
- Basic networking – DNS, DHCP, TCP/IP
- Office 365 – Teams, Exchange, SharePoint
- Printer and peripheral support
- Experience with remote support tools
- Any exposure to Intune or Azure is a bonus
If you’re an IT professional with a hands-on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward.
Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs
Location: Derby, Derbyshire | Salary: £25000 - £30000 per year | Job type: Permanent | Posted: 10/07/2025