Overview
We are seeking a professional and friendly Receptionist/Administrator to join our team working alongside our existing Receptionist/Administrator. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires very strong organisational skills, attention to detail and the ability to multitask in a very busy office environment. Previous experience of working within a legal environment would be advantageous although not essential.
Duties
- Greet and welcome visitors in a warm and professional manner
- Answer incoming calls obtaining detailed information to answer as many queries as possible directly, manage phone etiquette and direct calls when necessary.
- Perform data entry and maintain accurate records in our electronic case management system
- Handle clerical tasks including engathering paper court and appointment files, filing, scanning, and photocopying documents
- Assist with administrative duties such as scheduling appointments and managing electronic calendars
- Maintain a clean and organised reception area to ensure a welcoming environment
- Collaborate with other departments to facilitate smooth office operations
- Posting the mail at the end of each day
Qualifications
- Proven experience in a receptionist or administrative role is preferred
- Proficient in data entry with strong attention to detail
- Excellent phone etiquette and communication skills
- Strong organisational abilities with the capability to manage multiple tasks simultaneously
- A proactive attitude with a willingness to learn new skills in an office setting
- Ability to work effectively both independently and as part of a team
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Application question(s):
- are you located in Ayr or within 15 miles of Ayr
Experience:
- reception desk: 2 years (required)
- office administrator in a legal environment: 1 year (preferred)
- office administator : 1 year (preferred)
- reception desk in a legal environment: 1 year (preferred)
Work Location: In person
