Job Ref: HOL1235
Branch: Holiday Inn Manchester City Centre
Location: Holiday Inn Manchester City , Manchester
Salary/Benefits: Competitive
Contract type: Casual
Hours: Part Time
Shift pattern: Vary dependent on business
Posted date: 23/07/2026
Closing date: 22/08/2026
What you’ll be doing as a Meetings and Events Operations Assistant
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Ensuring that all guests experience an outstanding level of service throughout their meeting and social event
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Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
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Engage, build and develop relationships with guests, assessing their needs and flexing style and approach appropriately
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Looking after our guests on a daily basis to assist them in their needs to run a smooth meeting or event
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Serving during banquets and functions, serving behind the bar.
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Setting up meeting rooms and preparing them ready for our guests arrival
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Responding promptly to guest complaints and finding ways to turnaround any negative feedback
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Looking for ways to deliver continuous improvements to the guest experience.
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Working as a part of our Roby1844 team, a canalside terrace, opening soon, serving food and drink to our guests.
The benefits
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Discounts across retail, restaurants, events etc (because we know life isn’t just about work).
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Use of onsite gym
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International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
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Meals for free on shift
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Progression Room to grow, with opportunities across the UK and internationally
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Uniform provided
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Flexible hours
The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events.
