We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front of house duties and collecting the bill. If you are able to perform well in fast-paced environments, with attention to detail, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their experience with us. You should also be a team player and be able to effectively communicate with our kitchen team to make sure orders are accurate and delivered promptly.
Keep in mind that Waiter/Waitress duties may require working shifts during weekends and holidays.
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
Responsibilities-
Greet and escort customers to their tables
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Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
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Prepare tables by setting up silverware and glasses
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Inform customers about the day’s specials
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Offer menu recommendations upon request
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Up-sell additional products when appropriate
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Take accurate food and drinks orders, using a POS ordering system
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Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
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Communicate order details to the Kitchen Staff
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Serve food and drink orders
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Check dishes and kitchenware for cleanliness and presentation and report any problems
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Arrange table settings and maintain a tidy dining area
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Deliver checks and collect bill payments
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Carry dirty plates, glasses and silverware to kitchen for cleaning
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Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
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Follow all relevant health and safety procedures
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Provide excellent customer service to guests
Requirements and skills-
Proven work experience as a Waiter or Waitress
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Hands-on experience with cash register and ordering POS system
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Attentiveness and patience for customers
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Excellent presentation skills
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Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
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Active listening and effective communication skills
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Team spirit with a good sense of humour
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Flexibility to work shifts
