Reporting To: Sales Manager
About Us
We are a rapidly growing telecommunications provider delivering ultrafast full fibre broadband services to residential and business customers across our network footprint. Our mission is to provide exceptional connectivity, outstanding customer experiences, and market-leading service to every community we serve.
As we continue to expand, we are looking for ambitious sales professionals who thrive in a target-driven environment and are motivated by earning uncapped commission through consistent performance.
Role Overview
This is a high-performance outbound sales role focused on acquiring new customers across our fibre-enabled network areas.
The successful candidate will be responsible for generating new broadband sales through proactive outbound calling, converting qualified prospects into customers, and consistently achieving challenging sales targets. This role is best suited to individuals who enjoy working towards measurable KPIs, competing against targets, and being rewarded for delivering results.
Success in this position will be measured on sales activity, conversion rates, revenue generation, and overall contribution to customer acquisition objectives.
Key Responsibilities
Sales & Revenue Generation
- Conduct high-volume outbound sales activity to prospective residential and business customers.
- Promote and sell full fibre broadband packages, add-on services, and promotional offers.
- Identify customer requirements and match them with the most suitable products.
- Consistently convert opportunities into completed customer orders.
- Maximise average order value through upselling and cross-selling opportunities.
- Re-engage previously contacted prospects and nurture warm leads to conversion.
Pipeline Management
- Maintain an active sales pipeline within the CRM system.
- Accurately record customer interactions, outcomes, and follow-up actions.
- Ensure all opportunities progress efficiently through the sales funnel.
- Maintain high levels of data accuracy and compliance.
Performance & Accountability
- Meet and exceed individual daily, weekly, and monthly sales targets.
- Deliver agreed activity levels across outbound calling, conversations, and quotations.
- Monitor personal performance metrics and proactively improve conversion rates.
- Participate in coaching sessions and performance reviews to maximise results.
Product & Market Knowledge
- Maintain expert knowledge of broadband products, pricing, promotions, and competitor offerings.
- Communicate product benefits confidently and effectively.
- Ensure all sales activity complies with regulatory and company requirements.
Skills & Experience
Essential
- Minimum 1 year experience in telesales, outbound sales, lead generation, or high-volume sales environments.
- Proven track record of achieving or exceeding sales targets.
- Strong objection handling and closing skills.
- Excellent verbal communication and influencing ability.
- Experience working to KPI-driven performance metrics.
- Confidence using CRM systems and sales technology.
- Highly self-motivated with a strong desire to succeed.
Desirable
- Telecommunications, broadband, utilities, energy, or subscription-service sales experience.
- Experience selling direct-to-consumer (B2C) services.
- Experience selling to small businesses (B2B).
- Knowledge of fibre broadband products and connectivity services.
Personal Attributes
- Competitive and results-focused.
- Driven by targets and commission earnings.
- Resilient and comfortable handling rejection.
- Strong work ethic and personal accountability.
- Positive attitude with a desire to continuously improve.
- Professional and customer-focused.
- Team-oriented whilst maintaining individual performance standards.
What We Offer
- Competitive basic salary (£26,000 - £30,000 DOE)
- Uncapped commission structure
- Realistic OTE £40,000 - £50,000+
- Monthly performance incentives
- Structured sales training and ongoing coaching
- Career progression opportunities within a growing telecommunications business
- Company benefits package
Working Hours
Monday to Friday
9:00am – 5:00pm
Why Join Us?
This is an opportunity to join a fast-growing telecommunications provider where high performers are recognised, rewarded, and given genuine opportunities for career progression. If you are motivated by targets, earning potential, and achieving measurable success, we want to hear from you.
Pay: £26,000.00-£30,000.00 per year
Work Location: In person
