Overview
#Only candidates that can commit to full time hours (40 hours per week) will be considered at this time, please do not apply unless you can meet this requirement#
Optical Assistant/Canvasser to join our team.
Successful candidates will be confident and proactive.
The ideal candidate will play a key role in supporting the daily operations of our optical practice, delivering exceptional customer service, contributing to the growth of the practice through patient canvassing, and helping the team achieve sales targets.
Full time positions available.
For those to whom it applies, conversion into an OA / Pre-Reg position will be considered.
Who should apply?
- People who are well-presented and energised by working in a lively retail environment, greeting and engaging with customers and members of the public
- Comfortable learning new skills quickly (training provided) and following in store processes efficiently and accurately to ensure smooth operation of the store
- Contributing to the stores success by being proactive, enthusiastic, results driven and hitting daily sales targets
- Previous experience working in an optometry or optical setting is beneficial but not required
What will you be doing?
- Training will be provided
- Providing exceptional customer service to all patients
- Canvassing new patients to aid growth of new store
- Understand and implement NHS eye examination and spectacle eligibility
- Prepare examination rooms and equipment each morning for patient visits
- Ensure premises and clean and tidy at the end of each day
- Assist with frame selection for all patients, dispensing spectacle lenses (single vision, bifocals, varifocals) and spectacle collections
- Reiterate optometrist recommendations for various spectacle coatings and lens options to patients, including the benefits of each.
- Be able to resolve any patient queries or issues efficiently according to store protocols
- Maintain inventory of optical supplies and order new materials as needed
- Ensure customers are informed when their spectacles are ready to collect
- Adjust and repair spectacles where possible
Pay: £10.00-£12.71 per hour
Benefits:
Work Location: In person
