Hire Desk Sales Advisor - Houghton Regis, Beds
Due to our continuous growth and success, we are looking to expand our Sales team based at our new modern offices in Houghton Regis.
As a result, we are seeking an experienced inbound/outbound Telesales Advisor to join our Hire Desk team in our offices. You will work with our clients to find the correct hire for their site, using your sales skills to negotiate and convert hire enquiries into orders via phone and email.
Responsibilities:
- Handling inbound and outbound calls and emails
- Negotiating and converting hire enquiries into orders
- Using sales techniques to maximise cross-selling opportunities
- Identifying and interpreting the best access solution for customers' requirements
- Reading and understanding product specifications
- Solving problems and multi-tasking within a busy office environment
Requirements:
- Previous experience in a sales/hire office, customer service or call centre (preferably in the hire industry, but training will be provided)
- Excellent telephone manner and interpersonal skills
- Ability to build a rapport with customers, suppliers, and other team members alike
- Strong negotiation and persuasion skills
- Ability to read and understand product specifications
- Problem-solving skills and ability to multi-task
- Positive "can-do" attitude
- Familiarity with MS Office and basic maths skills to calculate customer quotations
If you are an experienced in telesales or customer service and looking for an opportunity to contribute to our success and grow your career, we want to hear from you. This is a full-time, permanent position from Monday to Friday.
Job Type: Full-time
Benefits:
- Company pension
- Company profit share scheme
- Competitive salary
- 25 days Holidays plus extra day for birthday plus usual bank holidays
- Health Cash Plan
- Life Assurance
- Cycle 2 work scheme
- Career development & promotional opportunities
Schedule:
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Dunstable, LU5 5UL (required)
Benefits:
- Free parking
- On-site parking
Work Location: In person
