Overview
We are seeking a proactive Assistant Manager to join our team! This role is essential in driving store operations, enhancing customer experience, and leading a team to achieve excellence. As an Assistant Manager, you will play a pivotal role in managing daily activities, supervising staff, and ensuring the smooth execution of the day to day running of the Pub. Your energetic leadership will inspire your team to deliver outstanding service while maintaining organizational efficiency. This position offers an exciting opportunity for individuals passionate about management and team development to make a significant impact in this West End Pub
Duties
- Support the Manager in overseeing daily store operations, ensuring all processes run efficiently and effectively.
- Lead, motivate, and supervise a diverse team of staff members to meet and exceed sales.
- Assist with recruitment, onboarding, training, and performance evaluations to foster a high-performing team culture.
- Provide exceptional customer service by addressing inquiries, resolving issues promptly, and maintaining high standards of phone etiquette and communication skills.
- Coordinate with management on inventory control, administrative tasks, and scheduling to optimize store productivity.
- Foster a positive work environment through effective communication skills, organizational skills, and leadership presence.
1. Essential Qualifications
- Personal Licence (Scottish Certificate for Personal Licence Holders – SCPLH)
- Required for authorising alcohol sales and running the premises legally.
- Basic Food Hygiene Certificate
- Management Experience 1 - 2 years in a pub, running tills, cash management, stock management and handling of busy shifts
2. Preferred Qualifications
- Cash handling & till operation experience
- Customer service skills
- First Aid Certificate
- Cellar Management Training
- Leadership or Team Management Courses
- Proven management experience within a Pub environment.
Join us as an Assistant Manager where your leadership will energize the team, elevate customer experiences, and drive store success! We value energetic individuals who thrive on challenge and are eager to grow their management expertise in a supportive environment dedicated to excellence.
Pay: £14.00-£16.00 per hour
Work Location: In person
