About the Role
We are looking for a friendly, organized, and professional Restaurant Receptionist to be the first point of contact for our guests. You will play a key role in creating a welcoming atmosphere by greeting customers, managing reservations, and ensuring a smooth arrival experience.
Key Responsibilities
- Welcome guests warmly and professionally.
- Manage reservations using the restaurant booking system.
- Answer telephone calls and respond to customer inquiries.
- Coordinate guest seating with the front-of-house team.
- Handle walk-in guests and waiting lists efficiently.
- Provide information about menus, opening hours, and special events.
- Assist with customer requests and resolve minor issues promptly.
- Maintain a clean, organized, and welcoming reception area.
Requirements
- Previous experience in hospitality, reception, or customer service is preferred.
- Excellent communication and interpersonal skills.
- Friendly, professional, and well-presented.
- Strong organizational and multitasking abilities.
- Comfortable using reservation software and basic computer applications.
- Ability to remain calm and courteous during busy service periods.
- Flexible availability, including evenings, weekends, and holidays.
What We Offer
- Competitive pay.
- Staff meals during shifts.
- Employee discounts.
- Training and development opportunities.
- Supportive and welcoming team environment.
- Opportunities for career progression within the business.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Benefits:
Experience:
- steakhouse: 1 year (required)
Work Location: In person
