Overview
We are seeking enthusiastic and dedicated Duty Manager to join our growing team at The Five Alls, Filkins. The Duty Manager will work closely with our General Manager and front of house staff to deliver outstanding service to our guests.
We are looking at building a team that will help grow the business together- the ideal candidate will have previous management experience in pub or hospitality sector, be flexible with working hours and availability, and be able to run and communicate with a team.
Duties
- Work closely with, and assist the General Manager in day to day operations of the venue.
- To supervise the Front of House, ensuring our guests are well looked after
- To open or close the building, including cashing up and locking up.
- Work in the restaurant or on the bar when business requires during quiet or busy periods
- Supervise junior staff members, providing guidance and support as needed.
- Work closely with the kitchen team to ensure that all health and safety standards are met within the restaurant premises- including allergen awareness
- Handle customer enquiries and complaints ensuring satisfaction with their dining experience.
- Organise and run training sessions with the team to set and maintain service standards.
- Help maintain day to day emails, check ins and general admin tasks.
Experience
- Previous restaurant, pub or hospitality experience in a supervisory or managerial role is essential
- Experience in supervising or managing a team is advantageous, showcasing leadership skills in a hospitality setting.
- Knowledge of food safety practices is key to maintain high hygiene standards.
- Experience within a hotel environment and knowledge of hotel systems is desirable
- Join us in creating memorable experiences while being apart of an exciting new venture, while developing your skills in the vibrant world of hospitality!
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
