Tooles Transport Ltd, are part of EFS Global which is a fast-growing Logistics group with over 30 depots throughout the UK. We are currently recruiting for Customer Service, to join our experienced team.
To assist with the efficient operation of the Customer Services. The shifts between the times of 09.00am to 6.00pm.
Duties and Responsibilities:
- Booking in jobs, contacting customers, entering jobs on the computer.
- Deal with initial telephone enquiries directing them to other colleagues if you are unable to deal with the query.
- Accurately take and relay messages taken on behalf of colleagues.
- Check and scan delivery notes.
- Process all paperwork according to Company procedure in a timely manner.
- Perform all other administration duties including (but not limited to) filing, data entry, photocopying, making telephone calls, arranging appointments, etc.
- Be polite and courteous at all times
- This job description is not prescriptive but an indication of what is expected of a member of our Customer Service/Administration department. You may be required to undertake any duties, which are reasonably deemed to be within your capabilities.
- Have a smart and professional appearance commensurate to the post.
- To ensure all visitors to the site are registered properly following Company procedure.
- To ensure all work is conducted with due regard to health, safety and welfare of both employees and customers or visitors.
- To maintain and improve standards of work through the undertaking of training, attending courses and keeping up to date with technical information and undertake new methods of work introduced by the Directors or Customer Services Manager in order to improve efficiency.
Please apply for this role via Indeed, or for more information, please contact Tooles Transport Ltd on 01299 254545.
Job Types: Full-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Experience:
- Customer Service: 1 year (required)
Work Location: In person
