Job description - summary
On behalf of Nationwide, AMS are seeking an Administrator for a 9 -month contract, with working within our Nationwide Office in Swindon
Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:
Banking – but fairer, more rewarding, and for the good of society.
Job description - the role
What you’ll be doing
Working within Nationwide’s End user Service & Colleague Technology team you will be required to complete several general administration tasks. This will include Monitoring Mailbox’s, Supporting User’s via Teams and Viva Engage, pointing colleagues in the right direction. Our team supports every colleague in the Society with their Microsoft 365 applications every day they work. Whether it’s supporting operational processes or completing repeatable tasks, the role will be very fast paced & attention to detail will be paramount.
Candidate Profile: Key accountabilities, skills & experience
About you
We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.
What’s the essential and measurable experience and skills required to do this job?
- Follow standard processes and procedures, adhering to company policy
- Manage a high workload on a daily basis
- Friendly approach, good communication skills (written & verbal)
- Work towards maintaining high performance with a combination of productivity and quality
- Demonstrate proficient IT skills, adapt to using multiple applications across a variety of processes
- Experience of Microsoft 365 applications (such as Teams, Outlook, SharePoint, OneDrive, Viva Engage etc.)
- Work well within a department to complete multiple requests for colleagues & stakeholders
- Attention to detail and data accuracy is essential
- Writing & sending emails
About the client
As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.
When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
Next steps
What’s on offer?
- Working schedule: Monday – Friday 9am -5pm
- Hourly rate: £15.50
- Start date – ASAP
- Total hours: 35 hours per week
- Contract length: 12 months
- Hybrid working once Signed off by management
- Office location: Swindon
Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.
If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!
Job Reference: AMSCWS01186
