iQ is one of the UK's biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet.
Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day.
iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what's possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.
Regional Facilities Manager
The Capital Projects team within iQSA is responsible for delivering accretive capital works throughout the estate, including 3,000 room refurbishments every summer and delivery substantial new build properties.
The Regional Facilites Manager will work closely with the Maintenance Technicians based on site, the Operations team and the Health and Safety Team. They will have extensive knowledge of compliance, PPM’s and routine maintenance across a large estate. They will also work directly with the Estates team including the Programme Manager, Cost Manager and with allied work streams; Capital Projects, Facilities and Estates Management and the Building Improvement Programme
across the whole of iQs portfolio.
The Regional Facilities Manager will be expected to work across multiple projects and disciplines from diagnoses and rectification of external building envelope and adjacent areas defects. There is a mixture of reactive and planned work streams which requires careful coordination with multiple
stakeholders.
Key Responsibilities:
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Ensure routine maintenance is carried out in sites, logbooks are kept up to date and all sites are compliant
- Ownership and management of Meridian – internal compliance system to track actions from risk assessments and asset services. This system is used to track all actions and to ensure they are closed down quickly with the correct supporting documentation
Ownership and management of reactive works supporting sites in emergencies and urgent work
- Stakeholder engagement – experience with Operations, Health & safety and Procurement is essential (ensure operations teams are engaged on programme of works and are consulted when programming works at sites).
- Ensure allocated projects are delivered on time and to budget
Experience in managing external suppliers – HVAC, Fire Life Safety, Contractors and Consultants to support delivery of FM & maintenance into estate
- Undertake planning, procuring and project managing any project works that may arise (inclusive of Lifecycle works), maintaining the delivery of project related records, updating asset registers and maintenance systems accordingly, project administration from inception, completion, including management of budgets and project finance
- Instruct building/asset surveys, including related historic data, and interrupt reports/surveys to advise business of right course of action
- Develop new systems and procedures to continually challenge the norms, looking for efficiencies including the development of Planned and Preventative Maintenance system.
- Ensure compliance with all internal iQ requirements, statutory, quality and health and safety standards.
- Hands-on, dealing with day-to-day activities and exercise professional judgement to resolve emerging difficulties
- Undertake duties as requested by the Transformation Director to deliver and implement project works
Skills and Experience:
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Project management experience in the context of a Reactive and Planned Maintenance regime or major refurbishment developments throughout the project life cycle.
- Management of PPM cycles, routine maintenance and estate management is key.
- Experience in relevant regulations and compliance issues impacting a residential estate
- Ability to clearly communicate, deal with change and cope with the rigors of a fast-paced multi-site programme.
- Experienced & confident with Consultants and Contractors, monitoring progress, quality and safety aspects of the project and dealing robustly with any deviations.
- Ability to utilise project management tools; MS Project or similar, develop risk schedules and competent in the use of MS products.
- Financially astute with commercial knowledge of residential developments; able to carry out value engineering and interrogate cost plans and estimates.
- Experience of implementing innovative and best practice techniques and standards particularly associated with the development and implement PPM programmes.
- Excellent interpersonal, verbal and numerical skills and comfortable with report writing and able to communicate to Senior Managers.
- Flexible approach and the ability to work under pressure.
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