Operations & Administration Manager
Location: NW3, North London (Office Based)
Salary: £32,000–£40,000 per annum (depending on experience)
Hours: Full Time
About Empty Property Hunters
Empty Property Hunters is one of the UK's fastest-growing property companies, dedicated to bringing long-term empty homes back into use across England.
Working with members of the public, local authorities and property owners, we identify long-term empty properties, trace owners and help facilitate their sale, refurbishment and return to use. Our work has been featured by the BBC, LBC and national newspapers, and we're continuing to expand our team as the business grows.
The Role
We're looking for an experienced, organised and proactive Operations & Administration Manager to become an integral part of our growing business.
This is a varied, hands-on role where you'll be responsible for ensuring the smooth day-to-day running of the office while providing operational and administrative support across the business. You'll work closely with the Director, Research Team and Acquisitions Team, helping to coordinate projects, improve processes and ensure the business operates efficiently.
If you enjoy variety, thrive in a fast-paced environment and take pride in keeping everything organised, this could be the perfect opportunity.
Key Responsibilities
- Oversee the smooth day-to-day running of the office.
- Provide comprehensive administrative support to the Director and senior management.
- Support the Research and Acquisitions teams with the coordination of daily activities.
- Review inbound property leads and assist in identifying which opportunities should be prioritised.
- Maintain accurate records and manage information within Salesforce CRM.
- Coordinate meetings, appointments and internal communications.
- Liaise with colleagues across departments to ensure projects progress efficiently.
- Assist with marketing initiatives, advertising campaigns and social media activity.
- Monitor office systems and identify opportunities to improve processes and efficiency.
- Manage office supplies and general administration.
- Prioritise workloads effectively and ensure deadlines are met.
- Provide general operational support wherever required as the business continues to grow.
About You
We're looking for someone who is:
- Highly organised with exceptional attention to detail.
- Proactive, resourceful and able to work independently.
- Confident managing multiple priorities in a busy environment.
- Calm under pressure and capable of solving problems as they arise.
- A strong communicator with excellent interpersonal skills.
- Professional, adaptable and happy to take ownership of tasks.
- IT confident with strong Microsoft Office skills.
Desirable Skills & Experience
- Previous experience in an Operations Manager, Office Manager, Business Support or Administration role.
- Experience using Salesforce CRM (desirable but not essential, as full training will be provided).
- Familiarity with social media platforms, particularly Facebook and Instagram.
- Experience within the property sector would be advantageous but is not essential.
- An interest in property, together with a genuine curiosity about the human stories behind why homes become long-term empty. Every property has a story, and you'll play an important role in helping our team uncover it.
- Experience working within a growing, entrepreneurial business would be beneficial.
What We Offer
- Competitive salary of £32,000–£40,000, depending on experience.
- A varied and rewarding role where no two days are the same.
- The opportunity to work closely with an ambitious and growing team.
- A supportive, collaborative and friendly working environment.
- Genuine opportunities to develop your career as the business continues to expand.
If you're an organised, proactive professional who enjoys taking responsibility and making a real difference, we'd love to hear from you.
Pay: £32,000.00-£45,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company pension
- Health & wellbeing programme
- On-site gym
- Paid volunteer time
Work Location: In person
