Recovery Support Worker
Pay: From Real Living Wage upwards, depending on relevant experience
Excel Housing Solutions is looking for a motivated and compassionate Recovery Support Worker to join our team. This is a rewarding opportunity to support clients in line with our values and help reduce the risk of homelessness, poor health, offending, and harm within the community.
No previous experience in this role is required because full training will be provided. What matters most is your ability to communicate in a focused, calm, and solution-based way, while supporting people with empathy and professionalism.
About the role
As a Recovery Support Worker, you will work directly with clients and alongside statutory agencies to help individuals maintain stability and move towards positive outcomes. This role requires someone who is organised, flexible, and able to respond confidently to a range of situations.
What you’ll do
- Support clients in line with Excel Housing Solutions’ ethos and values
- Work in partnership with statutory agencies and other professionals
- Help reduce the risk of homelessness, health issues, offending, and harm to the wider community
- Build positive, professional relationships with clients
- Respond calmly and appropriately to the needs and challenges that arise in day-to-day support work
- Follow all safeguarding, lone working, and confidentiality policies
What we’re looking for
- A motivated, dynamic, and forward-thinking approach
- Strong communication skills and a solution-focused mindset
- Good organisation skills and flexibility
- The ability to handle sensitive or challenging situations professionally
- A commitment to safeguarding and supporting vulnerable people
No direct experience is required, as full training will be given.
Why join Excel Housing Solutions?
We care for our team just as much as we care for our clients. You’ll benefit from:
- Private healthcare after 12 months
- Enhanced sick pay
- Paid volunteer leave
- Free, confidential 24/7 mental health support
- Death in Service cover for a nominated person
- Enhanced maternity, paternity, and sick pay
- Blue Light Scheme
- One extra day off for your birthday
- Option to buy an extra week of annual leave
- Additional leave for every full year of service, up to 5 days
- Company pension scheme
- Regular supervision, wellbeing check-ins, and reflective practice
- Free annual eye tests
- Casual dress code
- Refer a friend scheme
- Cycle to Work scheme
- A warm, inclusive, and supportive team environment
- Access to further training and education opportunities
Our commitment to inclusion
We particularly welcome applications from individuals with lived experience or from underrepresented backgrounds.
Important information
This post is subject to an Enhanced DBS check.
This role involves regulated activity and is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and final warnings, including those considered spent, must be disclosed unless protected.
A criminal record will not necessarily bar you from employment.
We are committed to safeguarding and promoting the welfare of vulnerable people, and we expect all staff and volunteers to share this commitment.
Pay: £13.45-£14.50 per hour
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Flexible schedule
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid training
- Referral programme
- Sick pay
Language:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
