Technical Textile Specialist -12 month contract
James Heal | Halifax, West Yorkshire
About James Heal
James Heal, part of PPT Group, is recognised globally for textile testing instruments, test materials and technical expertise. Our products and support services help customers, agents and distributors around the world achieve accurate, reliable and trusted textile testing outcomes. Across PPT Group, we are guided by our values of Integrity, Ownership and Excellence, which shape how we work together, support our customers and continue to improve.
We are now looking for a Technical Textile Specialist to join our professional Technical Team. This is an excellent opportunity for someone with textile laboratory, manufacturing or quality control experience who enjoys solving technical problems, supporting customers and contributing to innovative product development.
The Role
Working closely with colleagues across Technical, Innovation, Sales and Test Materials, you will provide first-class technical support to our global customers, agents and distributors. You will also play a key role in new and existing product development, supporting testing, standards compliance, product evaluation and the continuous improvement of our instruments and test materials.
What you will be doing
· Providing technical support for textile testing instruments and test materials through our online support system.
· Carrying out customer testing, evaluating and interpreting results, preparing reports and making clear recommendations.
· Supporting new product development and existing product development projects within your technical specialism.
· Helping to ensure our instruments remain aligned with relevant textile standards, retailer test methods and customer requirements.
· Producing and updating Operator Guides, test matrices, work instructions and laboratory procedures as required.
· Delivering training, demonstrations and technical support to colleagues, customers and partners, including at exhibitions, seminars and customer visits.
· Testing and evaluating new, redesigned and competitor instruments, and supporting project sign-off activity.
· Working collaboratively with the Test Materials Team, Innovation Team and wider business to solve technical issues and identify continuous improvements.
· Ensuring laboratory equipment is operating correctly, within calibration and in line with Health & Safety requirements.
About you
You will be a practical, customer-focused textile professional who enjoys applying technical knowledge to solve problems and support others. You will be confident working both independently and collaboratively, with strong communication skills and the ability to engage with different audiences, cultures and customer needs.
We are looking for someone who has
· Experience within a textile laboratory, textile manufacturing or quality control environment.
· A degree, equivalent qualification or relevant professional experience in textiles or a related subject.
· Experience using textile testing instruments; experience within a UKAS accredited laboratory would be an advantage.
· Strong IT skills, particularly Microsoft Office.
· The ability to communicate technical information clearly, accurately and professionally.
· A proactive approach to continuous improvement, problem solving and customer support.
· A commitment to Health & Safety, quality standards and working collaboratively in line with PPT Group’s values of Integrity, Ownership and Excellence.
Why join us?
This is a great opportunity to join a respected global brand, as part of PPT Group, with a long-standing reputation for quality, innovation and technical excellence in textile testing. You will be part of a collaborative team where your expertise will directly support customers, product development and the continued success of James Heal, while contributing to a culture built on Integrity, Ownership and Excellence.
How to apply
If you are passionate about textiles, technical support and delivering excellent customer outcomes, we would love to hear from you. Please apply with your CV and a short covering note outlining your relevant experience.
PPT Group is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.
Job Types: Permanent, Full-time
Work Location: In person
