location_onReading
09/08/2026
Casual House Attendant - The Hexagon
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Region
Casual / Sessional
attachmentCasual House Attendant - Job Description.pdf
Do you enjoy working with people, thrive in a fast-paced environment and want to be part of the team behind some of Reading's biggest live events?
We're looking for enthusiastic and reliable Casual House Attendants to join our Front of House team at The Hexagon. This is a varied and rewarding role where no two shifts are the same. One day you could be welcoming audiences to a sold-out show, the next supporting visiting performers backstage or helping prepare the venue for a major event.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role:
The Hexagon Theatre hosts busy events that attract a diverse range of audience members who enjoy excellent customer service - all delivered by a team of dedicated and enthusiastic individuals.
As a Casual House Attendant, you'll play a key role in ensuring our customers enjoy a safe, welcoming and memorable experience. You'll be the face of The Hexagon, providing exceptional customer service while supporting the smooth operation of the venue.
To find out more about The Hexagon please visit: https://whatsonreading.com
As a member of the House Attendant Team, you will:
- Welcoming customers and assisting with enquiries.
- Directing visitors to their seats and supporting access requirements.
- Selling programmes, merchandise and refreshments.
- Scanning tickets and assisting with audience admissions.
- Supporting visiting theatre companies, performers and touring productions.
- Assisting with venue set-up, seating changes and event preparation.
- Monitoring audience safety and reporting any concerns.
- Helping manage queues, crowd flow and customer behaviour.
- Carrying out basic maintenance tasks and reporting any faults or hazards
- Assisting with deliveries, stock handling, and general venue operations
What we’re looking for:
- Have excellent customer service skills.
- Enjoy working with members of the public.
- Remain calm and professional in busy environments.
- Are confident communicating with a wide range of people.
- Can work as part of a team and use their initiative.
- Are flexible and willing to adapt to changing situations.
- Are physically able to move seating and equipment when required.
This role offers flexible casual hours and is ideal for those looking to gain experience in hospitality, events and customer service. Shifts are available across evenings, weekends, Bank Holidays and event days.
About you:
A rota system offers shifts when there are events, and you must tell us in advance of any shifts you would not be available for. Most shifts will commence at around 4.00pm and last approximately 5-6 hours.
On weekends there can be matinee performances that start earlier. Some weekend work is required but you will not be expected to work them all.
If you are looking for a social role within an enjoyable and hardworking team, have an eye for detail and the confidence to match this could be the job for you!
To arrange a confidential discussion on this position please contact [email protected]
Closing Date: Sunday 9th August 2026
Interview Dates: Week commencing 24th August 2026
Interview Process: 30 minute interview at The Hexagon Theatre
Casual House Attendant - The Hexagon
Casual House Attendant - The Hexagon
