About the Role
The Role of the Operations & Logistics Manager
The Operations & Logistics Manager is central to the smooth, safe, and efficient day-to-day running of the secondary school. This is an essential, high-profile role focused on high-stakes execution, daily cover coordination, educational trips, and event planning while ensuring absolute compliance with health and safety regulations.
Additionally, this role provides vital operational leadership by line managing the Front of House and Reprographics teams, ensuring an exceptional first impression for visitors, seamless administrative support for staff, and the maximisation of community income generation opportunities.
Key Duties and Responsibilities of the Operations & Logistics Manager:
Team Leadership: Line manage, support, and review performance for the Receptionist and Administrative Assistant.
Front of House & Visitor Safeguarding: Oversee the main reception area, delivering excellent customer service while enforcing strict visitor safeguarding protocols.
Daily Cover Management: Serve as the primary contact for staff absences, efficiently allocating internal cover and managing agency supply.
Agency Compliance: Coordinate with supply agencies to ensure all required safer recruitment and DBS checks are complete prior to placement.
Operational Finance & Procurement: Raise purchase orders, monitor deliveries, manage prepayment cards, and process local purchasing and basic payroll variations.
Educational Visits Coordinator (EVC): Manage logistics, bookings, risk assessments, and compliance for all domestic and international school trips.
Event Planning: Operations lead for major school events, including Open Evenings, Parent-Teacher consultations, and transition days.
Asset & Fleet Management: Manage the school minibus fleet (safety checks, servicing, MOTs) and coordinate reprographics and room/catering bookings.
Compliance & Risk Oversight: Maintain audit-ready health and safety compliance records, risk assessments, and assist with FOI/data requests.
Catering Interface: Act as the daily operational link for the outsourced catering provider to monitor meal delivery and service standards.
SEND & Pupil Premium Support: Assist lead staff with operational data tracking, reporting, and rapid procurement of specialized learning resources.
Lettings & Income Generation: Coordinate community hires of school facilities to generate revenue, handling bookings, logistics, and local outreach.
Job Details
Salary: NJC 26 £37,280 FTE
Contract Type: 6 months Fixed Term Contract
Working Pattern: Full Time
Location: Crawley, West Sussex
Interviews: 21/08/2026
What You Need to Succeed
What We’re Looking For
- Good standard of education (GCSE English & Maths at Grade C/4 or above, or equivalent).
- Proven administrative or operational experience in a fast-paced environment.
- Experience supervising or line-managing administrative or front-of-house staff.
- Background in managing risk assessments, compliance frameworks, or complex logistics/event planning.
- Exceptional organizational and multi-tasking abilities with strong problem-solving skills.
- Calm and composed under pressure—especially during fast-moving morning routines.
- Strong leadership skills with the ability to motivate and support a team.
- Excellent communication and customer service skills when dealing with staff, supply agencies, parents, and community groups.
- Proficient in IT (MS Office, spreadsheets, and databases).
- An absolute commitment to safeguarding and the welfare of young people.
Further Information
Thomas Bennett Community College and West Sussex County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to an appropriate Disclosure and Barring Service check along with other relevant employment checks, including satisfactory references.
How to Apply
To apply for this role please click here to complete and submit and application via our careers page.
Please ensure that you outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills in the job description).
Should you have any questions regarding the role or the application please feel free to contact us.
NOTE TO CANDIDATES - Please do not select the ‘Apply online’ button as the School processes your applications directly rather than through this site.
The reference number for this role is SCHO02937.
