Job Overview
We are an established fully private dental practice with a strong team of general dentists and registered Specialists. Have a look at our 1,000+ 5-star Google reviews!
We are looking for a friendly, organized, and reliable Dental Receptionist / Front of House to be the face of our practice and deliver an outstanding experience for our patients.
The Role
Your main focus will be managing our front desk and ensuring our daily schedule runs smoothly. This includes:
- Greeting patients and managing front desk enquiries
- Answering phone calls, responding to emails, and managing practice correspondence
- Booking appointments and ensuring records are appropriately stored in our practice management software - Dentally: we can provide training on this software and prior knowledge is not required
- Potential to also do treatment coordination or other advanced work
Dual Role Opportunity (Optional)
If you are a qualified Dental Nurse (or currently training), we can offer you a hybrid role where you can occasionally assist in the surgery. Please note: Dental nursing background is welcome, but not required.
Shift Pattern
You can join us on a part-time or full-time basis.
We are open 7 days a week, offering flexibility across usually two shift patterns:
- 8:45am to 6pm
- 1pm to 10:15pm
Applicants should be flexible to work a mixture of these shifts, including some weekends on a rota basis. We publish a whole month's rota by the middle of the previous month so everyone can plan. We can usually take into account each team member's specific requirements to not work a particular day if needed.
About You
- Communication: Great face-to-face and telephone manner with strong customer service skills.
- Personality: Friendly, empathetic, and passionate about patient care.
- Technical ability: Comfortable using computers and a desire to learn about new software
What We Offer
- Competitive salary depending on experience
- Paid (1 hour) lunch breaks
- A supportive, tight-knit team that has your back
- Free on-street parking available
Pay: £13.50-£17.50 per hour
Benefits:
Work Location: In person
