Company Information and Introduction:
Do you enjoy working outdoors and have a passion for high-quality stoneware? Our Stoneware Manager is looking for an enthusiastic Supervisor to help oversee our diverse range of stoneware products.
We’re seeking someone who can manage both daily tasks and team dynamics! If you’re skilled at giving clear instructions, don’t mind hands-on work, and can represent your department in a fast-paced environment, you might be our next Stoneware Supervisor.
Your daily duties will include maintaining and organising stoneware displays, assisting customers with product knowledge, and helping the manager coordinate the team’s efforts to keep the department running smoothly
Longacres Garden Centre is family-run, and the business has grown to include six stores in the Southeast of England. From a few employees in 1979 to over 700 employees in 2026, Longacres is a growing company with opportunities for staff to develop and learn. Our diverse team is friendly, supportive and inclusive. We value our loyal customers, high quality products and ability to offer competitive prices.
Benefits
- 15% Staff discount (Increase to 20% after 5 years of service)
- Training and development with opportunities to forge a career with us
- Holiday entitlement of 28 days, including bank holidays
Store: Bagshot
Department: Stoneware Department
Contract: Full Time
Hours: 40 hrs per week
Key Responsibilities and Duties:
- Assist the manager with planning and implementing changes or setups in the department.
- Oversee staff within the department and provide guidance as needed.
- Plan and organise the two-weekly staff rota.
- Act as the point of contact for customer issues and complaints in the manager's absence.
- Help customers with their enquiries and ensuring a high standard of customer service is delivered within your team.
- Merchandise products on the shop floor, inspiring and safe shopping experience ensuring that all the products are correctly priced, clearly marked and displayed safely.
- General Housekeeping of the department.
- Assisting in other parts of the business as required.
Key Skills and Competencies:
- Able to work as part of a team and also on your own initiative
- Excellent customer service skills
- You are willing to develop and learn
- Previous management experience
- Previous experience working in a Gaarden Centre environment
- Experience working in a high-volume retail environment
