About us
Established in 2015 and headquartered in Milton Keynes, England, we are one of the UK's top Amazon sellers, trusted by leading global brands and licensing partners. Specialising in licensed products from iconic brands including Marvel, Disney, Pokémon, Harry Potter, football clubs, KPop Demon Hunters, Minecraft and more, we serve millions of customers worldwide.
Scaling beyond Amazon, our omnichannel strategy spans TikTok Shop, SHEIN, Temu, Debenhams and major marketplaces across Europe, North America, Mexico, and the UAE.
- Location: Office-based, in Milton Keynes
- Salary: £28,000 - £30,000 per year
- Contract: Full-time, Permanent
Note: This role follows a 5 over 7 schedule and may include Saturday shifts, with days off taken during the week as needed to meet operational demands.
We are seeking a meticulous Buying Administrator to support our buying team with a strong emphasis on quality control, image verification, accurate data entry, and product information validation. This role is essential in ensuring that product listings and purchasing decisions are based on high-integrity data and visuals.
Key Duties:
1. Quality Control (QC)
- Inspect physical product samples for compliance with quality standards.
- Verify that incoming products meet approved specifications and vendor agreements.
- Report any inconsistencies or quality issues to the Buying team.
2. Image & Visual Checks
- Take clear, well-lit photos of product features and packaging using in-house equipment.
- Ensure images meet brand standards and platform requirements (angles, resolution, backgrounds).
- Upload and tag images correctly in the product management system (e.g., StoreFeeder).
3. Data Entry & Product Setup
- Input accurate and complete product data into StoreFeeder (e.g., SKUs, titles, dimensions, materials, weights).
- Maintain and update product listings with correct and validated information.
- Cross-check product data with supplier documents to ensure accuracy.
4. Attention to Detail
- Audit purchase orders and supplier confirmations to ensure alignment with approved specs.
- Proofread product descriptions and listing content before final upload.
- Track and report anomalies or discrepancies in product data or images.
Review & Root Cause Analysis for Poor Reviews
- Monitor and analyse customer reviews for recurring product issues or complaints.
- Investigate potential root causes for negative feedback (e.g., misleading images, inaccurate descriptions, defects).
- Escalate findings to the relevant internal teams for correction or action.
Key Skills & Qualifications
- Strong attention to detail, especially when working with product data and images.
- Comfortable using digital cameras or smartphones for in-house product photography.
- Familiarity with StoreFeeder or similar inventory/order management systems.
- Analytical mindset to identify issues and trace root causes in customer feedback.
- Good communication skills for coordinating with suppliers and internal departments.
Tools You Might Use
- Excel / Google Sheets
- Monday.com
- StoreFeeder (Product Listing and Inventory Management)
- Communication tools (e.g., Slack, Email, Zoom)
Ideal Candidate Traits
- Detail-obsessed and methodical.
- Strong communicator, especially when flagging issues or clarifying specs.
- Self-starter with a proactive approach to spotting and correcting errors.
- Enjoys working with both product and process data.
Benefits:
- Casual dress
- On-site parking
- Regular social events including summer & end of year parties.
- Spontaneous employee well-being treats
- A day off for your birthday
- Vouchers at Christmas to shop with F&F
- Staff Purchases
- NEST Pension
- Private medical insurance with Vitality Health with various benefits, including discounts on a gym membership.
Please note: We do not accept unsolicited or speculative CVs from recruitment agencies. Any such submissions will not give rise to a fee or commission if the candidate is subsequently hired via direct application or an instructed recruitment partner.
Job Types: Full-time, Permanent
Pay: £28,000.00-£30,000.00 per year
Ability to commute/relocate:
- Milton Keynes MK1 1LH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you currently require employment sponsorship?
- Will you require employment sponsorship in the future?
- This role requires working in our Milton Keynes office five days a week. Would that work for you?
Work authorisation:
- United Kingdom (required)
Work Location: In person
