Job Summary
We are seeking a highly organised and detail-oriented Administrative Assistant to support our office operations. The successful candidate will play a vital role in maintaining efficient administrative processes, managing correspondence, and providing exceptional support to team members. This paid position offers an excellent opportunity for individuals with strong organisational and computer skills to contribute to a professional environment.
Responsibilities
- Process incoming sales orders with accuracy, ensuring all details are correct before dispatch
- Obtain quotes, organise and schedule transport collections with carriers, optimising timings to meet delivery deadlines
- Use various customer portals to upload order details, track shipments, and update delivery statuses
- Liaise with customers, suppliers, and transport partners to resolve queries and provide timely updates.
- Support the sales team with administrative tasks, including preparing invoices, updating CRM systems, and generating reports.
- Manage incoming calls with professional phone etiquette, directing enquiries and taking messages as required
- Organise and maintain files, records, and documentation in both physical and digital formats
- Perform data entry tasks accurately using Microsoft Office, stock systems, and accounting systems such as Xero
- Assist with scheduling appointments, meetings, and calendar management for team members
- Prepare correspondence, reports, and presentations as needed
- Ensure the smooth operation of daily office activities by providing timely support to colleagues
Skills
- Proven experience in an administrative role, ideally within wholesale, logistics, or a fast-paced sales environment
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Confident using customer portals, order processing systems, and Microsoft Office / Excel
- Excellent communication skills—clear, professional, and customer-focused
- A proactive, problem-solving mindset and the ability to work independently as well as part of a team
- Proven office experience with strong organisational skills
- Strong typing skills with high accuracy and attention to detail
- Good knowledge of data entry procedures and clerical practices
- Effective communication skills with professional phone etiquette
- Ability to prioritise tasks efficiently in a fast-paced environment
This role is ideal for motivated individuals seeking to develop their administrative expertise within a supportive team environment.
Pay: £25,420.00-£28,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- Administrative: 1 year (preferred)
- Office management: 1 year (preferred)
Work Location: In person
