Join a team dedicated to creating safe, welcoming environments where exceptional customer service meets professional security excellence.
Job Title: Security Officer /Customer Liaising Officer
Location: Castle Quay Shopping Centre Banbury
Pay Rate: £13.97 per hour
Hours: Averaging 40 hours p/w
Your job will include:
As a Security Officer, you will be responsible for the safety and security of Castle Quay Shopping Centre Banbury, its tenants, and customers. Your day-to-day duties will include:
- Patrolling of a shopping centre including the surrounding area
- Performing regular health and safety checks
- Providing a safe environment for shoppers in all public areas
- Liaising with Store Managers and local authorities
- Regular and accurate report writing
- Dealing with first aid situations when they arise
- Carrying out any other reasonable management requests
- Proactive interaction with the general public offering superb customer service at all times
- Following site procedures as agreed in the SLA
As a Security Officer, you will need:
- Valid SIA Licence and First Aid certification
- A valid CCTV Licence
- You must be flexible
- Highly motivated
- Excellent customer service skills
What you will get in return:
We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you'd expect from a business like ours, we also reward you with:
- Pension scheme (eligibility rules apply)
- Training and development opportunities including NVQs, Diplomas, English speaking and writing support and more
- Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via 'Happi' and more
- FREE Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs
- Reward and Recognition Awards
- Paid volunteering days
- Free Parking
- Access to 'Perkbox' offering discounted gym memberships and high street discounts
- £200 Refer a Friend Scheme
INDMP
Job Types: Full-time, Permanent
Pay: £13.97 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Referral programme
Work Location: In person