The Role
The Facilities Manager will be a senior member of the on-site team and the first point of contact for all facilities management aspects of Park Modern. They will have engineering background and a proven track record in super prime, amenity-rich schemes.
The Facilities Manager will be instrumental in working together with the General Manager to create a bespoke approach to management across the development. This person will also work closely with Rhodium’s head office.
The Candidate
They will have significant experience in industry-leading, amenity-rich schemes and will bring skills that have been acquired in these areas, including:
- Effectively manage apartment fit-out and alterations.
- Ensure plant and systems operate in accordance with design and post-commissioning, incorporates best practice with software and controls packages operating to operational requirements.
- Close out snags and deImplement agreed processes to capture snags and defects.
- Develop effective, proactive relationships with all contractors and ensure they provide the
highest level of service standards.
- Monitor, coach and mentor all members of the hard and soft service partner site teams to
deliver a one team ethos.
- Work closely with the General Manager on a daily basis. Provide resilience and cover for each
other. It is envisaged both roles will share the Estate Management Office.
- Develop strong relationships with residents and be the first point of contact for their facilities related queries. Lead on technical inductions within their apartments.
- Implement proactive inspection and maintenance regime on building fabric to ensure aesthetics are of the highest standard.
- Lead on health & safety compliance across the development.
- Develop robust weekend and nights escalation processes and emergency response solutions.
- Develop emergency contingency plans for the development.
- Produce formal compliance reports across all facilities related matters.
- Seek opportunities for continuous improvement in service efficiency/effectiveness.
- Develop and maintain strong relationships with the restaurant operator, adjoining developments and key stakeholders.
Requirements
-
Previous experience in a similar role within 5-star Hotel or super-prime residential.
- Engineering background.
- Strong organisational skills and significant understanding of health and safety, NEBOSH preferred.
- Effective PC skills. Proficient in Microsoft Word, Excel and experience in working with CAFM systems. Interest in continuous improvement and development of new technologies.
- Flexible, collaborative, hands-on approach to enable success in a dynamic environment.
- Ability to build and develop positive working relationships with the wider team and Service Partners.
About Rhodium
Rhodium was established to solely focus on the new build super prime residential market in London. Identifying a gap in the property management industry, Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.
Part owned by the Monaco Royal Family, Rhodium has a completely unique understanding of the ultra- high net worth individual, how they live and operate within their homes. Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients. Every scheme we manage has been individually selected to complement our brand and ensure we only manage developments of the highest calibre. Discretion, integrity and transparency are at the heart of our entire organisation. We truly believe there is no other company that can match our desire and intent to perform at this level.
