Role type
Police Staff
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Contract duration
Permanent
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Contract type
Part Time
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Department
Justice
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Location
Wellingborough, Darby House - NN8 6GS
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Grade/scale
Staff - Scale 5
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Salary
£30,333 - salary will be pro rata for part time contracts.
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Hours per week
18.5
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Closing date*
28/07/2026, 23:55
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- The hiring manager reserves the right to close the advert prior to the closing date, depending on the level of applications
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Job description
NORTHAMPTONSHIRE POLICE
JOB DESCRIPTION
JOB TITLE: Case Enquiry Officer
SCALE: Scale 5
SUPERVISION AND CONTROL: Traffic Manager
PLACE OF WORK: Justice Department
HOURS OF WORK: 18.5
PURPOSE OF THE JOB:
To assist the Justice Department in the investigation and preparation of prosecution files to the required standard in line with Northamptonshire Police and Crown Prosecution Service policies, including interviewing witnesses and offenders.
MAIN RESPONSIBILITIES:
1. Interview witnesses and offenders at a convenient location and obtain appropriate Statements using the National Standard for Investigation. When necessary, undertake pre-arrest voluntary PACE interviews under the Road Traffic Act and compile contemporaneous notes of interview and all required criminal justice reports.
2. To conduct enquiries as directed, with respect to Road Traffic Collisions for submission and consideration of further investigation, diversion or prosecution in accordance with Force guidance.
3. To obtain follow up statements from vulnerable/intimidated witnesses, as well as special measures, withdrawal and victim personal statements.
4. Provide support to Case Builders in relation to the management of exhibits. Assist with collection, viewings and transportation of exhibits and other case materials.
5. Provide support to Case Builders by completing Bad Character Applications.
6. To provide support to the Witness Care function for witness contact by way of home visits when it becomes necessary.
7. To support Case Builders by being a single point of contact for obtaining and administrating medical evidence requests.
8. To deal with out of Force enquiries related to Road Traffic Collisions in accordance with requests as appropriate to the role.
9. When capacity allows, completing any other reasonable task and activity in support of investigations and prosecution activity as directed by a supervisor (to include administrative assistance and system inputting.)
NOTE:
The job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which the post holder will be required to work. In the interests of effective working any major tasks may be reviewed from time to time to reflect the changing needs and circumstances. Such reviews and other consequential changes will be carried out in consultation with the post holder. The post holder will also be required to carry out such other duties, as may be within the general scope of the post.
CONDITIONS OF SERVICE:
The appointment will be full time and subject to the conditions of service of the Police Staff Council.
The annual leave entitlement is 25 days with an additional 5 days after 3 years continuous service.
PERSON SPECIFICATION
Case Enquiry Officer
ESSENTIAL CRITERIA:
1. Ability to communicate effectively verbally with tact and understanding, excellent listening skills and integrity demonstrating an ability to confidently relate to a broad spectrum of people.
2. Excellent literacy skills, evidencing an ability to accurately record and capture information in a written format.
3. Ability to manage pressured situations and remain effective and productive whilst maintaining high level of accuracy.
4. Able to plan and organise workload in a methodical way to meet deadlines, recognising the organisations objectives and how their own work impacts on these.
5. Demonstrate the ability to respond to change in the working environment by showing a willingness to adapt and be flexible in changing circumstances, seeking advice from others when change occurs and maintaining work standards as circumstances change.
6. Experience of diverse team working, demonstrated by an understanding how own objectives fit into team objectives. Builds effective working relationships with a flexible attitude to team roles.
7. Clerical administrative experience gained in a busy office environment commensurate to the level of this role with good computer literacy and experience of using windows-based systems
8. Ability to work with minimum supervision.
9. Full driving license and ability to pass a Police driving test.
10. Candidates must be able to demonstrate a level of awareness of equality, diversity and inclusivity appropriate to this role.
DESIRABLE CRITERIA:
1. Knowledge and experience of conducting PACE interviews
2. Knowledge and understanding of Criminal Law, Police Procedures and Court Procedures.
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Why work for Us?
Northamptonshire Police has real heart. We’re a county force tackling big-city issues, and everyone in our policing family, from frontline officers to police staff, has a part to play in serving our communities by fighting crime and protecting people. If you want an exciting career that offers variety, job satisfaction and the chance to develop and challenge yourself, while improving the lives of others, and all within an organisation that’s forward-thinking and innovative, you’ll find it with us.
Equality, diversity, and inclusion
We are committed to equality, diversity, and inclusion.
We are working hard to increase diversity and inclusion within the organisations where communities are under-represented, including those from Black, Asian, and Minority Ethnic communities, people of all ages, abilities, faiths, religions and gender, LGBTQ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
Northamptonshire Police/OPFCC is a Disability Confident Employer – We aim to achieve the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. If you meet the essential criteria for the role you can choose to share your disability if you would like to take part in our disability confident interview scheme.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
Flexible working
All requests for flexible working patterns will be considered and will be dependent on the role.
Recruitment and Selection Policy
Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.
Internal applicants must have line manager support prior to proceeding with an application.
Please be aware that the Office of the Police, Fire and Crime Commissioner and Northamptonshire Police are separate employers. Although Police internal vacancies are open to OPFCC staff and vice versa, if you are successful, the change of employer will require a longer onboarding process and you will receive a new contract and payroll number. Service with either employer can be carried over as continuous service.
Police Barred and Advisory lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the Police and OPFCC for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.
Vetting and safeguarding
We are committed to safeguarding and operate safer recruitment processes, to ensure the organisations employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to referral to disciplinary action.
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Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained. You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as part complete pages will not be saved.
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