About Us
Andras Hotels is Northern Ireland’s largest hotel group with eleven hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
You will be the face of the building, greeting as well as monitoring visitors. Reporting to the Estates Manager this position will be responsible for overseeing the daily operations and security of the building.. The role includes working with contractors and assisting with planning and carrying out planned and reactive maintenance, You will play also an important role in Fire Safety in the buildings by carrying out safety checks, updating the Fire Register. The role includes maintaining the cleanliness of the building and in particular the entrance and service areas. You will work closely with the Estates department.
Hours - 46 hours
About You
You will be a well presented, proactive, professional, hardworking and committed individual who understands the importance of building management in Andras House Properties. You will have a good organisational skills, have a good attention to detail and be able to work on your own.
Why work for us?
We are always looking for talented and enthusiastic team members at all levels to join our company. We want to encourage our team members to develop new skills, embrace new challenges and be rewarded in our company.
What we offer:
- Discounted Hotel Rates for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity & Paternity Pay
- Cycle to work scheme
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Increased Annual leave with service
- Discount at Bodyscape – Employee rate and family and friend rate
- Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
About The Role
Your day to day
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Attend to the front desk of Lincoln Building, opening up at 8am and locking doors at 5:30pm
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Assist those who enter that need assistance in a pleasant and courteous manner
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Responsible for the opening/closing and the security of the whole building, reporting any suspicious behaviours and accidents
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The ordering and distribution of toiletries that arrive to each area required
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You will be responsible for the post that arrives in the morning and distribute this to the appropriate tenant
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Fire Duties – implementing and updating the Fire Register. Responsible for duties involved with fire drills within the building and have a working knowledge of the operations of the fire alarm system
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General and ad-hoc cleaning duties, to include spillages, brushing and cleaning around exterior of front door and car park area, and supervising agency cleaners
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Responsible for light maintenance duties that may be required e.g. changing of light bulbs
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Planning and scheduling the servicing of building systems and health and safety tasks by external contractors through use of property management application
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Liaising with external contractors and service providers for maintenance and repair work
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Monthly Meter Readings
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Monitor Bins and report when required to be emptied
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Inspect and patrol buildings regularly owned by Andras House as and when required
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Any other duties at the discretion of the management
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Coordinate with tenants to address their concerns, needs or complaints escalating to Estates Manager when required
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Inspecting the building regularly to identify maintenance needs and safety hazards
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
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Teamwork – work with commitment, cooperatively and effectively with others
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Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
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Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
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Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
Required Criteria
- Experience in a customer facing role or supervisory position
- Excellent verbal and written communication skills
- IT skills in Microsoft applications
- Good time management skills
- Team player and problem-solving skills
Desired Criteria
- Experience within a building attendant or property management or building maintenance
- 5 GCSE’s at Grade C or above to include English
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Company Benefits
What we offer
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
£14.04 per hour
