Credit Controller – Portadown
Location: Portadown
Salary: Competitive Salary + Bonus
Hours: 40 hours per week, Monday-Friday, 8:00am-5:00pm
Contract: Permanent, Full-Time
We are recruiting for an experienced Credit Controller to join a well-established and successful organisation based in Portadown.
This is an excellent opportunity to join a busy finance team where you will take responsibility for managing a portfolio of customer accounts, maintaining strong customer relationships and ensuring credit and debt risk is effectively controlled.
Key Responsibilities
- Manage a portfolio of existing and new customer accounts.
- Control, reduce and maintain debt risk across your customer portfolio.
- Contact customers regarding outstanding balances and agreed payment arrangements.
- Accurately update systems with customer calls, payment promises, queries and account information.
- Maintain clear and accurate customer account histories.
- Build strong relationships with customers while delivering a high standard of customer service.
- Identify, investigate and drive the resolution of account queries and credit disputes.
- Work closely with internal departments and key stakeholders to minimise credit and debt risk.
- Monitor accounts and highlight potential issues at an early stage.
- Attend internal and external meetings where required.
- Carry out additional credit control and finance administration duties as required.
Essential Criteria
The successful candidate should have:
- Previous experience working within a Credit Control position.
- Strong experience managing customer accounts and outstanding debt.
- Confident telephone and customer communication skills.
- The ability to communicate effectively with customers and colleagues at all levels.
- Excellent written communication skills.
- Strong organisational skills and attention to detail.
- A flexible and adaptable approach to workload and priorities.
- Good working knowledge of Microsoft Office.
Benefits
The successful candidate will have access to an excellent benefits package which may include:
- Competitive salary.
- Performance-related bonus opportunities.
- Generous annual leave entitlement which increases with length of service.
- Enhanced pension contributions.
- Enhanced family leave.
- Healthcare and wellbeing support.
- Cycle to Work scheme.
- Access to a range of online and high-street discounts.
- Training, development and career progression opportunities.
This role would suit an experienced Credit Controller, Accounts Receivable Assistant, Credit Control Administrator or Finance Assistant with strong debt-management experience who is looking for a permanent opportunity within a reputable organisation in Portadown.
Pay: Up to £30,000.00 per year
Work Location: In person
