We are looking for an AM Housekeeping Supervisor to join our Walt Disney team!
Location:
3 Queen Caroline Street
London, W6 9PE
Working Hours:
Monday to Friday
06:00am - 14:30pm - 37.5 hours per week
Flexibility may be required to meet operational needs.
Salary:
£16.70 per hour
Holiday Entitlement:
25 days plus bank holidays
Introduction
We are seeking an experienced proactive, reliable and dependable Housekeeping Supervisor with proven supervisory experience in the cleaning sector to support the delivery of cleaning services for a high-profile client site. This role combines hands-on operational supervision with administrative responsability and requires a supervisor who can manage teams, standards, and daily operations independently from day one. Proven supervisory experience within the cleaning sector is essential for this role.
Key Responsibilities
- Promote a positive, inclusive team culture where diversity is respected and valued.
- Support the company’s vision, values, and aims, while modelling professional standards of behaviour.
- Confidently supervise cleaning teams to ensure service delivery meets agreed standards.
- Ensure smooth daily operations, including planning, task allocation and follow-up.
- Manage security cards and keys, ensuring strict control and safe return.
- Work collaboratively with the management team to support operational priorities and client requirements.
- Maintain accurate records, including signing sheets, timesheets and operational documention.
- Support staff induction, training, performance monitoring and development.
- Manage staff absences, annual leave, sickness and ensure adequate cover is in place.
- Maintain clear, professional and effective communication with teams and management.
Health & Safety
- Ensure all relevant documentation is up to date, including RAMS, COSHH, site-specific H&S files, and subcontractor compliance.
- Update training logs, complete safety documentation and checklists, and promote a safe working environment across the site.
- Report building defects, unsafe practices, or health and safety concerns promptly.
- Report all accidents, incidents, near misses, and dangerous occurrences in line with the company procedures.
- Deliver toolbox talks and support ongoing H&S awareness with the team.
- Ensure safe working practices are followed at all times, including the correct and safe use of machinery, PPE, and equipment.
Required Skills & Competencies
- Excellent time management and the ability to handle multiple responsibilities with attention to detail.
- Clear and confident communicator, both written and verbal, with a professional approach to clients, contractors, and team members.
- Proficient in Google Suite, Microsoft Office, and reporting tools is highly desirable.
- Able to work both independently and as part of a team, adaptable to change, and committed to continuous improvement.
- Strong professional attitude with a proactive and solution-focused approach to daily operations.
Knowledge & Experience
- Proven supervisory experience in the cleaning sector is essential. Experience supervising cleaning teams in the corporate or commercial environment is highly desirable.
- Ability to handle confidential or sensitive information with discretion and professionalism.
- IOSH Working Safely (or willingness to complete the qualification).
- Fluency in Portuguese and Spanish is highly desirable.
- Proven ability to work in a fast-paced, client facing enviroment.
Training & Development
- Ongoing professional development opportunities will be provided in line with business needs.
Hours of Work
- 37.5 hours per week
- Monday to Friday
- Flexibility may be required to meet operational needs.
Pay: £16.70 per hour
Work Location: In person
