Residential Support Worker
Location: Shrewsbury
Salary: £30,157.50 - £37.657.50 per annum including sleep in allowance
Per Hour: £13.25 - £15.25
Sleep in: £60.00 per night*
At our children’s home, we provide more than just care-we offer safety, love, and healing for children who’ve experienced trauma and adversity.
We have one vacancy to fill and are looking for the right person to join our dedicated, trauma-informed team.
This is about showing up, sticking around, and being the difference in a child’s life, even on the hard days.
Why This Work Matters:
Many of our children have experienced loss, fear, and trauma early in life. They don’t just need rules and routines - they need relationships, love, patience, and people who believe in them.
Your role will be to help them rebuild trust, feel safe in the world again, and start to thrive - not just survive.
www.ileapalmcare.co.uk
What We Offer:
✅ Life-changing work that matters
✅ High rate of pay and employer pension contribution
✅ Generous paid time off
✅ Ongoing training and career development
✅ A therapeutic, love-led team culture
✅ Full training and support to gain qualifications
✅ Pay increment after passing probation
✅ £5.00 increase per sleep in after passing probation*
✅ Salaried - consistent pay each month (sleep ins added separately)
✅ Comprehensive induction
✅ Counselling Service - Phone/Video/Face to Face
✅ You won't be doing this alone.
We work in clinical partnership with Meadows Psychology, so every member of our team has direct, ongoing access to specialist support:
- A dedicated psychology consultant in the home every fortnight for consultation, reflective practice and skills sessions — plus fortnightly check-ins in between, which you can use for your own one-to-one reflective practice.
- Formulation-led practice. Brief formulations and regulation curves (Formulation Tree / 5Ps) so you genuinely understand each young person's history and presentation, rather than just responding to behaviour.
- On-demand learning through our library of interactive training videos on PACE, developmental trauma and attachment, and emotional regulation and distress tolerance.
- Advice when you need it, not just when it's scheduled — ad-hoc phone and email support between visits.
- Outcomes tracked and evidenced, so you can see the difference your work is making to the young people you care for, and to your own practice.
What You’ll Do:
- Create a safe, nurturing, and loving environment
- Use a trauma-informed, relational approach
- Help children build skills to cope with their past and shape their future
- Be a consistent, caring adult in their world- someone who stays
What We’re Looking For:
Experience working in a residential children's home is essential. We are looking for an adult who has a genuine interest in supporting children to heal and grow through the Company's ethos, ethics and high moral standards.
Feel free to send us a message for an informal chat - we'd be happy to answer any questions.
This post is exempt from the provisions of section 4(2) of the Rehabilitation of Offenders Act 1974 Exceptions Order.
Job Types: Full-time, Permanent
Pay: £13.25-£15.25 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- Store discount
Physical Setting:
Ability to commute/relocate:
- Shrewsbury, Shropshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- We are a paperless company. Are you confident and proficient with using laptops/iPad's including the use of Outlook, Microsoft Word, Excel etc?
- The usual shift pattern is 2 days at the home and 4 days away. The shifts are 24 hours each, with a sleep in overnight, but this can vary to meet the needs of the child/home. We cover 365 days a year, so working weekends/evenings/bank holidays/Christmas are a requirement of the role. Are you able to commit to this?
- How many years and/or months of experience do you have working in a residential children's home?
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Manual driving licence (required)
- NVQ/QCF Level 4 Residential Childcare or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
