A technical support engineer (Radio Frequency) is required to help us meet demand for our growing business. We make modern radio engineering software for diverse industries such as Defence, Mining, Government, Broadcasting, Private Cellular and Search and Rescue.
There are no minimum qualifications but you will need to have strong technical experience either computing, geo-spatial systems or radio. We will take an experienced radio operator who can pick up our API or a software developer looking for a pivot into teaching and learning new technologies.
Key responsibilities for this role include:
- Answering support tickets eg. "What settings should I use for a UHF drone?"
- Delivering remote and in-person training on how to use our software
- Source and prepare GIS data (LiDAR etc) for use with our open standards system
- Work alongside the developers to test new features and report bugs
- Support field testing and live demonstrations
You will join an exciting and growing small company where you will learn about software, radio, drones, GIS and a range of interesting industries and customers.
Ideal candidates for this role include Armed Forces and Blue Lights Veterans who have experience of teaching.
The company:
CloudRF was established in 2012 with a vision to develop accessible radio modelling tools and APIs for established and emerging markets such as the Internet of Things (IoT), 5G, autonomous vehicles, drones, smart cities and blue light services.
The service grew from an Android app to disrupt the exclusive market for desktop RF planning software with its accessible SaaS model. With thousands of registered users globally including Universities and market leaders in Motorsport, Agriculture, Oil and Gas, Emergency services, Mining and Defence you will find CloudRF customers worldwide.
Job Type: Full-time
Pay: £46,000.00-£56,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
- Referral programme
- Relocation assistance
Ability to commute/relocate:
- Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)
Experience:
- customer facing: 1 year (required)
- radio or electronics: 2 years (required)
Language:
- English fluently (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
