Job Ref: INT25506
Branch: Mercure Perth
Location: Mercure Perth , Perth, Scotland
Salary/Benefits: £13.32 Hourly Pay
Contract type: Permanent
Hours: Full Time
Shift pattern: 2300-0700
Hours per week: 37.5
Posted date: 29/06/2026
Closing date: 31/07/2026
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Flexible working opportunities
- Staff meals on duty
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Free staff parking
A day in the life of…
As our Night Receptionist/Porter you’ll be responsible for providing exceptional customer service to guests, including checking them in and out, handling inquiries and complaints, booking reservations. You’ll need to maintain a clean and organised front desk area, possess excellent communication and interpersonal skills, and be knowledgeable about hotel policies and amenities
As an integral part of night time operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset. This role is unlike any other in our hotel and offers development opportunities across all departments.
You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Attention to detail: it’s essential that you have a keen eye for detail to ensure that meeting rooms and common areas are clean, tidy, and well-maintained.
- Communication skills: it’s important that you possess excellent communication skills, both verbal and written, to effectively communicate with guests and colleagues.
- Customer service skills: You should be friendly, welcoming, and able to handle guest inquiries and complaints in a professional and courteous manner.
- Organisational skills: it’s important that you have a strong attention to detail to manage guest reservations and maintain a clean and organised workspace.
- Technical skills: A Night Receptionist/Porter should have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage
- Teamwork: you’ll be a first class team player ready to work in tandem with all other operational colleagues in the hotel
**Please note that we will only be accepting applicants who are age 18 or above for this role**
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
The 3-star Mercure Perth Hotel is built into a charming converted 15th- century watermill and is conveniently located in Perth city centre. With the Scottish Highlands as a backdrop, guests are invited to relax and unwind in one of the hotel 76 contemporary guest rooms, with the Superior room offering luxurious extras. The Brasserie and Lounge Bar offers an expansive menu with comfortable surroundings; a great option after a busy day of exploring.
The historic building makes a great venue for weddings, business meetings and leisure breaks, and suits all types of guests. Away from the hotel, guests won't want to miss the Perth Museum, which is less than a mile away and is easily accessible on foot. The Kinnoull Suite boasts high ceilings and traditional beams and can accommodate up to 120 guests, making it a superb venue for a wedding reception or special event. The scenic gardens also contribute to making this hotel a stunning wedding venue.
The Mercure Perth hotel is 46 miles from Edinburgh Airport and 63 miles from Glasgow. A short drive takes you to botanical paradise, Branklyn Garden, three miles away. Explore Scone Palace, coronation site of Scottish kings, six miles away.
