Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do...
As Head of Guest Relations, your role is to implement the service promise to our guests through the proper training provided through Fairmont Brand Training. In order to deliver on this promise, it all starts with the right attitude and eagerness to develop team members. Lead the Guest relations team on all experience journeys through guest arrival, in house and departure, with reception, endeavoring to always make special happen for the guests.
