About Us
Sopers House is the epitome of creative business and luxury leisure in Cuffley, Hertfordshire. Our dynamic complex boasts a wide range of amenities including office and meeting spaces, an auditorium, a state-of-the-art gym, health and beauty rooms, a restaurant, a vibrant café, bar, and refreshing pool and spa.
Driven by our visionary founders, we have meticulously created a harmonious blend of corporate and leisure facilities, allowing both businesses and individuals to thrive in an environment that seamlessly balances work and relaxation.
The Role
As Food & Beverage Assistant you will serve customer orders in the Restaurant or any areas within Food & Beverage. Meet and greet guests being polite, friendly, enthusiastic. Show guests to a table, you will deliver coffee, drinks or food to tables, designated desks, office, or lounge areas.
You will deliver orders to the correct table or office area and clean any spillages or table areas that are no longer being used by a customer. You will serve our guests,
support with rotation of stock, and being a part of all Food & Beverage within the complex, including conferences, meetings, functions, and events. Be attentive to guest needs, offering extra drinks. You will understand and be passionate with the values and vision of Sópers House.
Duties include:
- Ensure that the tables are set correctly depending on the service time.
- Deliver a friendly, efficient customer service and create a warm and welcoming atmosphere for all members and guests, anticipating their needs, to leave them with a positive experience.
- Collect food from the kitchen and present to guests.
- Ensure that menus are correct, neat, and tidy. Request for new copies of the menu from the manager if they are marked or do not look presentable.
- Develop and maintain expert knowledge of coffee, drinks and food and recommend clients about new food & beverages on the menu, with an understanding of what ingredients this contains with.
- To follow all specs and standards of service on drinks/food service.
- All orders Food & Beverage orders can be placed through an application on a smart phone or tablet, so orders will be delivered throughout all 3 levels within the building, as well as the Restaurant, bar, or Café area.
- Handle payments from members/guests during service, to ensure that the correct itemised bill is presented, and payment is received and processed according to departmental standards.
- Take client orders, receive payment, provide customer receipts, and obtain Company copy receipts for billing purposes.
- Maintain a clean and sanitised working environment.
- Always maintain high standards of food hygiene and follow the rules of food safety and health and safety.
- Assist other departments with ad-hoc duties, as and when required.
- Attend staff meetings and briefings as and when required.
General:
Dress code is professional attire and will be required to be worn at all times. Uniform will be provided.
What is expected of you
- Organised, efficient and have the ability to work under pressure
- Great attention to detail
- Excellent communication skills
- Team player
- Positive attitude and willing to learn new skills
- Great time management skills
What we will do for you
- Complimentary membership to our gym, spa and swimming pool
- Complimentary work out sessions for pilates, spinning, barre, and boxing
- 28 days holiday
- 50% discount in our café
- 20% discount in our restaurant and bar
- Employee discounts to Bright Exchange
What to do next
If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!
Pay: £25,740.00-£30,420.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
Work Location: In person
