Job Summary
We are seeking a motivated and enthusiastic Hair Loss Assistant to join our dynamic team. This entry-level position offers an excellent opportunity to develop specialised skills in hair restoration, customer service, within a professional environment. The role involves supporting our experienced practitioners while gaining hands-on experience in various aspects of hair loss solutions and services. The successful candidate will be committed to learning, possess strong communication skills, and have a passion for helping clients achieve their desired results.
Duties
- Assist senior staff with client consultations and treatment preparations
- Support the delivery of hair loss treatments, including scalp assessments and application procedures
- Maintain a clean and organised work environment, ensuring all tools and equipment are sterilised and ready for use
- Provide excellent customer service by welcoming clients, answering queries, and ensuring a positive experience
- Support with front desk duties such as scheduling appointments and managing client records
- Participate in training sessions & content creation
- Contribute to the promotion of services through effective communication and personalised recommendations
- Mentoring new team members as part of your professional development
Requirements
- A keen interest in hair loss services
- Previous experience or training in hair extensions is advantageous but not essential
- Strong customer service skills with the ability to communicate effectively with clients
- Organised with the ability to multitask efficiently at front desk duties and treatment support
- Willingness to learn new skills such as upselling products
- Excellent communication skills to liaise confidently with clients and team members
- A professional attitude with a genuine desire to grow within the hair industry
- Ability to work well as part of a team whilst demonstrating mentoring capabilities for newer staff members
Pay: £14.00 per hour
Work Location: In person
