Patient Care Coordinator / Receptionist
32 hours per week
Monday, Tuesday, Wednesday and Friday
Occasional Saturdays (8:30am – 2:00pm)
At Blyton Dental, we're looking to welcome another enthusiastic and caring individual to join our growing team.
We're proud to offer more than just a job – we offer a supportive, friendly environment where every member of our team is valued, encouraged to develop, and treated like part of our work family.
If you're passionate about delivering exceptional customer service, enjoy working with people, and thrive in a busy environment, we'd love to hear from you.
About the Role
As the first point of contact for our patients, you'll play a vital role in ensuring every patient receives an outstanding experience from their very first interaction with us.
Your responsibilities will include:
- Welcoming patients in person and over the telephone
- Booking and managing appointments
- Answering inbound and making outbound telephone calls
- Responding to emails and patient enquiries
- Managing the administration of patient care
- Completing daily and weekly administrative reports
- Taking payments and handling money accurately
- Liaising with external organisations and laboratories
- Supporting the smooth day-to-day running of the practice
About You
We're looking for someone who:
- Has a caring, friendly and compassionate nature
- Has an excellent telephone manner
- Is warm, professional and welcoming to every patient
- Communicates confidently and effectively
- Has excellent organisational skills and can prioritise their workload
- Is confident using IT systems
- Takes ownership of their work and has excellent attention to detail
- Is reliable, flexible and enjoys working as part of a team
- Has a positive attitude and is keen to learn and develop throughout their career
Previous experience working in a dental practice would be an advantage, but it is not essential, as full training will be provided for the right candidate.
What We Offer
- A supportive and friendly team environment
- Ongoing training and development opportunities
- Workplace pension
- Performance-based pay incentives
- The opportunity to build a long-term career within a growing private dental practice
At Blyton Dental, we believe every member of the team contributes to our patients' experience. We're looking for someone who shares our values, embraces our family ethos, and is committed to delivering exceptional patient care every single day.
How to Apply
Please send your CV and a covering letter explaining why you are applying for the role and what skills and qualities you would bring to our team.
For an informal discussion about the position, please contact:
Emma Ford
Practice Manager
Telephone: 01427 628999
Visit our website to find out more about Blyton Dental and meet our fantastic team.
Pay: From £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
