Overview
Are you a people person who loves animals? Do you thrive in a busy, varied environment where no two days are the same? We’re looking for a VCA-trained Veterinary Receptionist / Consult Assistant to join our dedicated front-of-house and clinical support team across Warren House Vets and Vetemis Referrals.
This is a rewarding dual role where you’ll combine client-facing reception duties with hands-on consult support, helping to deliver smooth, compassionate care to pets and their owners.
Welcome to Warren House Veterinary Centre
At Warren House, we’re not just a veterinary clinic – we’re a team of passionate professionals here to provide fierce care for what matters most.
Our mission: “We’re here for the cuddles, the crises, and everything in between.”
From routine check-ups to complex surgeries, we blend heart and top-level veterinary care to keep pets thriving – and their humans breathing easier. No fluff. Just fierce care, straight from the heart.
What we are looking for?
- Veterinary experience is essential; VCA training is required
- A genuine love for animals and compassion for their owners
- Calm, confident animal handling skills
- Excellent communication and organisational skills
- Experience in reception or customer service (veterinary or medical experience a plus)
- Able to work flexibly across general practice and referral environments
- Strong attention to detail and ability to follow protocols
What You'll Be Doing?
Reception Duties:
- Welcoming clients and managing check-ins with warmth and professionalism
- Coordinating appointments and diary management
- Answering phones, emails, and client queries efficiently
- Handling payments and maintaining accurate records
- Ensuring reception areas are tidy, calm, and client-ready
Consult Support Duties:
- Assisting vets during consultations, including drawing up vaccines and preparing treatments
- Safely handling animals of all shapes and sizes
- Running in-house blood and urine samples
- Updating patient records and supporting administrative tasks
- Keeping consult rooms clean, stocked, and ready for the next patient
Why Join Us?
- Be part of a fun, close-knit team who support each other
- Work in a modern, forward-thinking practice that values high standards of care
- Get hands-on experience with patients and the latest veterinary equipment
- Enjoy a role where no two days are the same – and every day makes a difference
If you’re ready to bring your energy, compassion, and dedication to a team that truly cares – for pets, for clients, and for each other – we’d love to hear from you.
Job Type: Full-time
Pay: Up to £29,841.24 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
Education:
- GCSE or equivalent (preferred)
Experience:
- Veterinary: 1 year (required)
Work Location: In person
