With over 50 years’ experience in the logistics industry McCulla Ireland are one of the country’s leading providers of ambient, chilled and frozen logistics solutions throughout Ireland, the United Kingdom and Europe.
We currently have Operating Centres across Northern Ireland and Ireland, with further plans for expansion. McCulla has over 300 employees working across our Transport, Warehousing, Customs and Green Bioenergy Operations. There is an ever-growing modern fleet consisting of over 120 vehicles and 200 trailers operating our just in time service with environmental sustainability at the forefront of everything we do and making us unique in the market for our customers.
We are looking to recruit a Customs & Customer Service Administrator to join our Lisburn Team.
The Person
This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the Customs, transport, logistics industry.
Duties:
- Data entry across multiple systems for customs clearances.
- Reporting discrepancies and maintenance of records.
- Answering customer queries via telephone & email.
- Other administration duties to support the running of the Customs Department on a daily basis.
Essential Criteria:
- Previous experience working in an administration role & dealing with customers.
- Strong administration & organisational skills.
- Able to deal tactfully with a wide variety of people.
- A positive can-do attitude and flexible approach.
- Dedication to completing a high standard of work.
- Strong IT systems experience including a sound knowledge in Microsoft applications.
About The Role
Terms:
- Full Time.
- Monday – Friday, Shift pattern, 07.30 to 4.30 Week1 / 09.00 to 18.00 Week2 (1 hour break)
- Overtime available.
- Salary £26,500 - £30,000 DOE.
- Additional Annual Leave (Service Based).
- Matched employee / employer pension contribution.
- Life & death in service insurance.
- Certified Training Courses.
- Career progression.
- Discounted sea crossings.
- Additional Company Benefits.
Required Criteria
Skills Needed
About The Company
Innovation and continuous improvement are at the heart of everything we do at McCulla Ireland. We invest in modern facilities, advanced systems and a high-performing fleet to ensure reliability, efficiency and full supply chain visibility for our customers. Our integrated approach allows us to maintain control at every stage, consistently delivering high standards of service.
As we continue to grow, we are focused on building a team that shares our drive and ambition. We offer opportunities to develop skills, progress careers and be part of a forward-thinking business that values teamwork, accountability and delivering results.
Company Culture
At McCulla Ireland, we live by our motto: Be More. Deliver More. Expect More. We know every customer is different, so we focus on delivering flexible, tailored solutions that work, from independent retailers and restaurants to major retail, hospitality and manufacturing brands. Our goal is simple: to take the pressure off our customers and become a seamless extension of their operations.
We are equally committed to our people. From day one, we aim to create a supportive, inclusive environment where employees feel valued and able to grow. We believe that when our team thrives, our business and our customers do too.
Company Benefits
Providing the right training & development is our top priority. Each individual employee receives the resources & tools vital in helping them excel & progress in their role from the moment they step through the door.
Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Casual dress, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Event tickets, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee Recognition Scheme
Salary
£26,500.00 - £30,000.00 per year
