Job Ref: CRI3453
Branch: DoubleTree by Hilton London – West End
Location: DoubleTree by Hilton London – West End, London (Central)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Normally 9:00-17:30
Hours per week: 40 hours per work
Posted date: 12/05/2026
Closing date: 25/06/2026
If you're passionate about hospitality and love driving performance, this could be the role for you! We’re looking for a proactive and commercially minded Regional Cluster Revenue Manager to lead revenue strategy for two upscale hotels.
About Us
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under esteemed global brands such as Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Why Join Crimson Hotels- We believe great people deserve great perks:
- Discounted stays in Hilton hotels around the world
- Free meal on duty + unlimited hot drinks
- Paid day off for your Birthday -because your day matters
- Team member discounts
- Health Benefit schemes
- EAP and wellbeing
- Learning and development opportunities for career progression
- Recognition and reward schemes
Our Values
Our values guide everything we do. We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity to create a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
As part of the Crimson Hotels Group, you will join the Commercial Team supporting two of our hotels (DoubleTree by Hilton Woking and Holiday Express London Heathrow T5) with their revenue management. Ideally you will be based at our Double Tree by Hilton West End, which will be discussed at interview.
What your day will look like?
As a Regional Cluster Revenue Manager, you’ll be at the heart of maximising bedroom and Meetings Events revenue, using smart analysis and dynamic pricing to outperform the competition. You’ll lead strategy calls, reviewing performance and adjusting pricing to stay ahead of the market. You’ll dive into forecasting, analyse demand trends, and fine-tune rate strategies across rooms and Meetings Events. Whether it’s leading commercial meetings, responding to group enquiries, or collaborating with Sales and Marketing, you’ll be at the centre of driving revenue and making smart, data-led decisions that deliver results.
What You’ll Bring?
You’ll have solid experience in hotel revenue management, with a sharp eye for forecasting, budgeting, and pricing strategy. You’re confident using tools like IDeaS, EzRMS, Opera, and CoSTAR, and you know how to interpret market data to drive performance. Your Excel skills are strong, your understanding of distribution channels is deep, and you’re comfortable navigating PMS and channel management systems. Most importantly, you’re a clear communicator, a strategic thinker, and a collaborative partner who thrives on turning insights into action..
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Nestled at the gateway to London’s West End, DoubleTree by Hilton London – West End offers the perfect base for exploring the city. Located just two blocks from the British Museum and within a mile of Soho, Covent Garden, and Regent Street, the hotel places guests steps away from world-class theatres, renowned musicals, and endless shopping and dining options. With Holborn and Russell Square stations only a five-minute walk away, the rest of London is easily accessible.
After a day of sightseeing, guests can unwind at The Writing Room, the hotel’s contemporary restaurant and bar, serving crafted cocktails and a delicious selection of global cuisine. A variety of charming pubs and restaurants are also located just moments from the hotel.
Sustainability
Sustainability is at the core of our hotel, earning us the prestigious Green Key Certification. We are committed to eco-friendly hospitality, ensuring a comfortable and responsible stay.
