We have a great opportunity for a full time on-site Customer Service Advisor to join our team at our Operation Centre in Full Sutton, YO41 1HS.
They are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
The salary for this position is £29,436 per annum.
What we need from you
Excellent customer service
Great, clear communication skills, both written and verbal
Strong attention to detail
IT literate
Adaptable, with the ability to multi-task in a fast-paced environment
Able to work as part of a team
What we offer you in return
Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
Give Back: Receive a paid day to volunteer for a charity of your choice.
Health & Wellness: Healthcare Cash Plan.
Your Future: Join our contributory workplace pension scheme for financial security.
Investment: Purchase shares in our global company at a discounted rate.
Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
Life Assurance: Enjoy peace of mind with our life insurance coverage.
Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
#INDP1
