At the Lakeside Hotel we are seeking a dedicated and detail-oriented Housekeeper to join our hospitality team. The ideal candidate will play a crucial role in ensuring that our guests enjoy a clean, comfortable, and welcoming environment during their stay. This position requires a strong commitment to quality, service and an understanding of the importance of maintaining high standards in hotel cleanliness.
Duties
- Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitising bathrooms.
- Restock supplies such as towels, toiletries, and linens to ensure all rooms are fully equipped for guests.
- Report any maintenance issues or safety hazards to the appropriate department promptly.
- Ensure that all cleaning equipment is used safely and stored correctly after use.
- Follow established procedures for cleaning and sanitising rooms in accordance with hotel policies.
- Provide exceptional customer service by responding promptly to guest requests and inquiries.
Qualifications
- Previous experience in hospitality or hotel housekeeping is preferred but not essential.
- Strong attention to detail with a commitment to maintaining cleanliness and hygiene standards.
- Ability to work efficiently both independently and as part of a team.
- Excellent time management skills with the ability to prioritise tasks effectively.
- Good communication skills to interact positively with guests and team members.
- Physical stamina is required as the role involves standing for long periods and performing repetitive tasks.
Shifts will be varied and include evenings and weekends.
What’s in It for You?
- Generous employee discounts, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meal on shift
- Share of monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, including an invitation to the Classic Lodges Awards Ceremony
- Complimentary use of Pool and Gym facilities
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
Work Location: In person
