Customer Service Advisor / Trainee Sales
Starting Pay: £26,000 per year
About The Job,
We are looking for a friendly, positive, motivated and driven person to join our team at Aalco Chepstow.
This is a great opportunity for someone who wants to start a career in sales and develop their skills within a successful team. No previous experience in sales or the metal industry is required, as full training, coaching and guidance will be provided.
Initially, your main role will be to support the sales team while learning how our business works. As you gain knowledge and confidence, you'll be encouraged to take on more responsibility, build relationships with customers and suppliers, to enhance your progression within the team.
***This is a full-time role, Monday to Friday, from 8:30 am to 5:00 pm. You’ll need a driving licence and a reliable way of getting here, as we’re not on a public transport route***
· You’ll be someone who:
· Handles incoming enquiries with efficiency and care
· Helps resolve issues and removes obstacles for customers
· Liaises with internal departments to ensure smooth solutions
· Works closely with Account Managers to support client needs
· Builds trust and rapport with customers
· Identifies opportunities to grow existing accounts
· Is confident speaking with customers by phone
· Enjoys meeting customers face-to-face
· Is calm under pressure and organised
· Is motivated by results and personal development
This is a great role for someone who loves sales, fostering strong relationships and growing business with purpose.
What You’ll Get in Return
- Onsite Gym – Stay active and healthy with free access to our fully equipped gym
- 22 Days Holiday + Bank Holidays – Enjoy a healthy work-life balance with time to unwind.
- Profit Share Scheme – Be rewarded for your contribution to our shared success.
- Ongoing Development – Access to training courses and personal development opportunities to help you grow.
- Clear Career Progression – A business that promotes from within, giving you a path to develop and advance your career.
Company Overview
Aalco Chepstow is a dynamic company with a dedicated team of 34 employees, committed to delivering exceptional customer service while fostering a friendly and collaborative work environment. We value our employees' input and encourage suggestions for improving efficiency, safety, and best practices.
Job Type: Full-time
Benefits:
- Company pension
- Free parking
- On-site gym
- On-site parking
- Profit sharing
Work Location: In person
Pay: From £26,000.00 per year
Benefits:
- Company pension
- Free parking
- Gym membership
- On-site parking
Work Location: In person