Company Information and Introduction:
Are you an organised and enthusiastic person looking to work in a new warehouse environment?
Join a thriving Garden Centre as a member of our hard-working Online Department! We are looking for a new Online Assistant to work in our Online Warehouse aiding in the picking and packing of our customers online orders, keeping up with KPI’s while working in a team to ensure everything is packed efficiently and in good time. Along with aiding in the day-to-day general administrative tasks within the department. If you feel you will be a good fit for this role then please send your application our way!
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.
Benefits
- Free onsite parking
- 15% Staff discount
- Holiday entitlement
Store: Bagshot
Department: Online Warehouse
Contract: Fixed-term Full time
Includes: Monday to Friday with a rota’d day off each week and alternate weekends
Hours: 37.5 hours per week
Key Responsibilities and Duties:
- Process customer orders efficiently and accurately, keeping up with KPI’s.
- Pick, pack, and ship products, ensuring all items are correct and undamaged.
- Maintain accurate stock records.
- Book in deliveries to the warehouse and check goods against orders.
- Load and unload deliveries, ensuring all stock is handled correctly and safely.
- Safely operate forklifts and other powered warehouse equipment where licensed or trained.
- Handle and lift heavy items at various stages of the picking/packing process.
- Perform general administrative tasks.
- Support other departments as required.
- Adhere to strict health and safety policies and regulations.
- Communicate effectively with supervisors and colleagues.
Key Skills and Competencies:
Dependable and punctual, and responsible.- Ability to work under pressure.
- Strong interpersonal and customer service skills.
- Basic computer literacy.
- You are willing to develop and learn.
- Good attention to detail.
- Previous experience within the warehouse industry.
