The NICI Newquay- Opening 2026
About The NICI
Following the huge success of The NICI Bournemouth, we’re bringing our signature laid-back luxury energy to the Cornish coast. Opening in 2026, The NICI Newquay will redefine seaside hospitality with bold dining, vibrant bars, and unforgettable coastal experiences.
This is more than a hotel, it’s a destination.
The Role
The Reception Manager will lead the Front Office team and set the tone for every guest journey. As a key brand ambassador, you’ll ensure arrivals, departures, and guest interactions are seamless, warm, and memorable.
Key Responsibilities
- Manage day-to-day Front Office operations
- Lead recruitment, training, and development of the reception team
- Deliver exceptional guest service and brand standards
- Oversee guest feedback, complaints, and service recovery
- Collaborate closely with Housekeeping and Reservations
- Support pre-opening systems, procedures, and training
About You
- Experience as a Reception or Front Office Manager in a luxury hotel
- Strong leadership and communication skills
- Calm, confident, and guest-focused approach
- Experience with PMS systems and front office operations
- Passion for hospitality and guest experience
What We Offer
- Competitive salary
- Opportunity to lead front-of-house at an iconic new opening
- A dynamic, lifestyle-driven working environment
If you’re ready to make waves in Cornish hospitality and lead one of the most exciting new hotel openings of 2026, we’d love to hear from you - Apply now!
