JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Marketing Executive – Middleton Grange Shopping Centre
Location: Middleton Grange Shopping Centre, Hartlepool
Salary: Dependant upon experience
Contract Type: Full-time, Permanent
Reports to: Middleton Grange Shopping Centre Management Team
About the Role
Middleton Grange Shopping Centre is seeking an enthusiastic and creative Marketing Manager to lead all marketing activities for the centre. This is an exciting in-house role where you'll be responsible for promoting the centre, driving footfall, and enhancing our reputation as Hartlepool's premier shopping destination.
Working closely with our commercialisation partners and retail tenants, you'll develop and execute marketing campaigns across multiple platforms, manage budgets effectively, and create engaging content that resonates with our local community and beyond.
Key Responsibilities
Marketing Strategy & Execution Develop and implement comprehensive marketing strategies that increase footfall, dwell time, and sales across the centre. Plan and deliver seasonal campaigns, events, and promotional activities that engage customers and support our retail partners.
Budget Management Manage the marketing budget effectively, ensuring optimal return on investment across all activities. Track expenditure, report on campaign performance, and make data-driven recommendations for future spend allocation.
Stakeholder Collaboration Build strong working relationships with retail tenants, understanding their individual marketing needs and creating collaborative opportunities. Work closely with our commercialisation partners to maximize the impact of joint marketing initiatives and ensure brand consistency across all touchpoints.
Multi-Channel Marketing Oversee the centre's presence across all marketing platforms including social media, website, email marketing, local press, radio, outdoor advertising, and in-centre displays. Create compelling content that tells our story and showcases what makes Middleton Grange special.
Events & Community Engagement Collaborate with our commercialisation partner to plan and execute centre events that drive footfall and create memorable experiences for visitors. Develop partnerships with local organizations and community groups to strengthen our connection with Hartlepool.
Performance Analysis Monitor and report on marketing campaign performance, footfall data, and tenant feedback. Use insights to continuously improve marketing effectiveness and demonstrate clear ROI to stakeholders.
Brand Management Maintain and evolve the centre's brand identity, ensuring consistent messaging across all communications. Protect brand standards while keeping content fresh, relevant, and engaging.
Essential Requirements
Experience in a marketing role, preferably within retail, shopping centres, leisure, or hospitality sectors
Strong understanding of both traditional and digital marketing channels
Excellent budget management skills with demonstrable experience managing marketing spend
Outstanding written and verbal communication skills
Ability to build effective relationships with diverse stakeholders including retailers, suppliers, and agency partners
Creative mindset with strong attention to detail
Proficiency in social media platforms and content management systems
Competent user of Microsoft Office suite and marketing analytics tools
Self-motivated with the ability to work independently and as part of a team
Full UK driving licence (desirable for supplier meetings and events)
Desirable Skills
Experience working in shopping centre or retail property marketing
Knowledge of the Hartlepool area and local media landscape
Graphic design skills or experience with design software
Understanding of SEO, PPC, and digital advertising platforms
Event management experience
What We Offer
Competitive salary depending on experience
Opportunity to make a real impact on a well-established shopping destination
Collaborative working environment with supportive retail partners
Professional development opportunities
Staff discounts at selected retailers
How to Apply
To apply, please submit your CV and a covering letter explaining why you're the ideal candidate for this role and what you would bring to Middleton Grange Shopping Centre.
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
