Support Your Local Community as a Sales Assistant Volunteer
Every purchase made in our charity shops helps fund specialist hospice care for local people and those important to them. As a Retail Assistant Volunteer, you'll play an important role in creating a welcoming shopping experience while helping to raise vital funds for Ashgate Hospice.
Whether you enjoy meeting people, organising stock or creating eye-catching displays, we'll provide all the training and support you need. No previous retail experience is necessary – just enthusiasm, reliability and a willingness to get involved.
What You’ll Be Doing
As a Retail Assistant Volunteer, you may support with a range of activities, including:
Offering a warm, friendly welcome to customers
Serving at the till and helping with simple customer enquiries
Sorting and preparing donated items for sale
Pricing stock and attaching labels
Replenishing shelves and creating attractive displays
Steaming, folding and hanging clothing
Rotating stock and replenishing the shop floor
Helping to keep the shop clean, tidy and well organised
We'll work with you to make sure you're comfortable and confident in the tasks you undertake.
Time Commitment
Flexible volunteering to fit around your availability
Flexible shifts arranged with you
Ideally one morning or afternoon each week (even a few hours can make a real difference)
Who We’re Looking For
We'd love to hear from you if you:
Enjoy meeting and helping people
Have good communication and customer service skills
Are reliable and able to offer a regular volunteering commitment where possible
Will let us know if you're unable to attend a planned volunteering session
Understand the importance of representing Ashgate Hospice positively within the local community
Are happy to work as part of a friendly team
Are willing to learn and follow guidance and training
No previous retail experience is required, as full training and ongoing support will be provided.
What’s in It for You?
By volunteering with Ashgate Hospice, you'll benefit from:
The opportunity to make a real difference to local people and families
The chance to gain new skills and experience within a friendly and supportive team
Full training and ongoing support to help you succeed in your role
The opportunity to build confidence and meet new people
Reasonable travel expenses reimbursed in line with our Volunteer Expenses Policy
The satisfaction of supporting your local hospice and being part of your community
What You Can Expect from Us
As one of our valued volunteers, you can expect:
To be treated fairly, respectfully and in line with our hospice values
A clear understanding of your role and responsibilities
Appropriate training and induction for your volunteering role
Ongoing guidance, encouragement and support
The resources and equipment you need to volunteer safely
A welcoming, inclusive and safe volunteering environment
What We Ask in Return
We ask our volunteers to:
Represent the values and aims of Ashgate Hospice
Support our mission of providing outstanding care for local people and those important to them
Follow our Volunteer Policy, Code of Behaviour, Health and Safety Policy and Volunteer Handbook
Complete any training relevant to your volunteering role
Ask for support whenever you need it
Carry out your volunteering safely, responsibly and respectfully
Join our team and help make every donation, every purchase and every conversation count.
Important Information
Volunteers must be aged 14 or over
All volunteers are required to attend:
Voluntary Statutory Training (3 hours)
Ashgate Hospice Volunteer Induction (3 hours)
Local role-specific training will be provided
Confidentiality around patient and hospice information is essential
Interested?
Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.
To find out more about this role, please email:
?? [email protected]
Ashgate Hospicecare is a charity (no. 700636) that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire.
Our vision is that everyone in North Derbyshire with a life-limiting illness, and the people important to them, can make the most of every moment together and that they can die with dignity and comfort.
