KEY DATES
Recruitment open days: Monday 7 September & Saturday 12 September
Training & rehearsals: Saturday 19 & Sunday 20 September
Open to the public: Friday 25 - Sunday 27 September
Further event dates: Weekends 3-4 & 10-11 October; then daily 15 October - 1 November
Availability is required for weekends and the daily half-term run; selected evening Pumpkin Nights may also be required.
The role
Hobbledown Heath's Pumpkin Patch is a busy outdoor autumn event filled with pumpkin picking, seasonal games, photo moments, street food and atmospheric Pumpkin Nights. As a Pumpkin Patch Host, you'll be one of the first people guests meet and one of the key people keeping the experience looking magical, organised and commercially successful from opening through to close.
What you'll be doing
- Welcome guests warmly, explain how the patch works and answer questions about pumpkins, activities, pricing and facilities.
- Replenish and rotate pumpkins and seasonal stock, check product quality, and keep displays and photo points neat, full and inviting.
- Support retail sales, operate tills, process cash and card payments accurately, and confidently recommend or upsell seasonal products.
- Manage queues and guest flow, monitor how displays are used, and give friendly reminders about safety or display guidelines when needed.
- Help open, close and clean the patch; move pumpkins and equipment safely, remove damaged stock and report hazards or maintenance issues promptly.
What we're looking for
- A naturally friendly, confident and proactive person with clear communication and a genuine interest in creating a great guest experience.
- Reliable, punctual and calm in a fast-paced outdoor environment, including changing weather and busy family sessions.
- Commercial awareness and confidence approaching guests, making recommendations and handling payments accurately.
- Energy and stamina for standing, walking, bending and lifting, plus the flexibility to support the wider event team wherever needed.
Experience that helps (not essential)
Experience in retail, visitor attractions, festivals, garden centres, hospitality or customer service all translates well. Till work, stock handling or outdoor-event experience is useful, but attitude, reliability and a willingness to learn matter most.
Escapade Group is a growing UK operator of visitor attractions and leisure experiences, built around a simple belief in the importance of play, adventure, imagination and creating extraordinary shared experiences.
Our family of attractions includes Hobbledown Epsom, Hobbledown Heath, Gripped London, Kidspace Croydon, Kidspace Romford, Watermouth Castle and Farmer Ted’s Adventure Farm.
Across the Group, our teams share a passion for creativity, teamwork and delivering outstanding experiences for our guests. What began with a desire to create places where families could genuinely enjoy spending time together has grown into a diverse collection of attractions visited by hundreds of thousands of guests.
We’re an ambitious, people-focused business that continues to grow — and we’re always looking for enthusiastic people who want to come along for the adventure.
