Job Overview
Join our dynamic team as a Store/Post Office Assistant, where your enthusiasm and organizational skills will help create a welcoming environment for customers and ensure smooth daily operations. In this role, you will be the friendly face of our store, assisting customers with their needs, managing merchandise, and providing excellent service. Your proactive approach and multitasking abilities will contribute to a positive shopping experience and efficient store management. This paid position offers an exciting opportunity to develop your communication skills and gain valuable retail and customer service experience.
Responsibilities
- Greet customers warmly and assist with inquiries
- Process transactions accurately using point-of-sale systems
- Manage stock levels through merchandising, restocking shelves, and organizing displays to attract customer attention.
- Handle postal services such as mailing packages, selling postage stamps, and managing parcel pickups.
- Provide exceptional customer service
- Maintain cleanliness and organization of the store environment to ensure a welcoming shopping space.
- Answer phone calls professionally, providing information or directing inquiries to appropriate team members.
- Manage time effectively to prioritize tasks during busy periods while maintaining high service standards.
Qualifications
- Strong communication skills in English;
- Basic math skills for handling cash transactions and inventory counts.
- Excellent organizational skills with attention to detail in merchandising and record keeping.
- Ability to manage time efficiently in a fast-paced environment.
- Friendly phone etiquette with clear verbal communication.
- Experience or interest in retail merchandising
This role is ideal for motivated individuals eager to develop their customer service expertise while supporting daily store operations in a vibrant environment. We value energetic team players who are committed to delivering outstanding service every day!
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person