Job Title: Bar & Waiting Staff
Main purpose of Job:
To deliver all Front of House services provided by the club whilst delivering a high level of customer service.
Reporting to: Bar Manager
Key accountabilities:
- Provide a high standard of customer service in a courteous, pleasant, and welcoming manor.
- To greet all customers promptly and offer assistance.
- Arriving for work on time smartly turned out in work attire.
- Taking and serving of customer food and drink orders, to the required standard and upsell food and drinks, as well as specials.
- To liaise with the Kitchen staff regarding production of meals and keep customers informed of any changes or delays to their order.
- Alerting management immediately to any customer issues encountered during your shift, and try to resolve and customer issues, if possible.
- Serving at functions such as golf days and member events.
- Helping to prepare for events such as laying tables.
- Keeping the bar and patio areas clean, tidy, and well presented, at all times.
- Ensure stock is secure and that wastage is kept to a minimum.
- Follow all procedures, duties and schedules set out by your line manager.
- Operating the till and credit/debit or membership card handling.
- Following all health & safety regulations.
The foregoing is not an exhaustive list of duties and you may be expected to perform different tasks as necessitated by changing circumstances and the overall objectives of the company.
Job Type: Part-time
Work Location: In person
