Job Ref: INT25792
Branch: Mercure Brighton Seafront Hotel
Location: Mercure Brighton, Brighton
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 13/08/2026
Closing date: 13/09/2026
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Free staff parking
- Staff meals on duty
A day in the life of…
As Night Supervisor, you will work closely with the Night Manager and be responsible for ensuring the safety and security of hotel guests and staff during the night and as an ambassador to the hotel, you will use your expertise to always deliver a first-class service to all guests. You will ensure security checks are carried out on each shift, with emphasis on fire safety and overall security of the building as well as conducting the nightly audit to close the day's business and liaise with the accounts team to ensure accuracy.
As an integral part of night time operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work. This role is unlike any other in our hotel and offers development opportunities across all departments.
You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Leadership skills: As Nights Supervisor you’ll need to possess strong leadership skills to effectively manage and motivate the entire nights team.
- First class Customer service skills: You should have excellent customer service skills to handle guest complaints and ensure guest satisfaction.
- Organisational skills: You’ll be organised and have strong attention to detail to manage guest reservations and maintain a clean and organised workspace within the hotel.
- Knowledge of hotel policies and procedures: As nights Supervisor you should have a good understanding of the hotel's policies and procedures, including room rates, check-in and check-out procedures, and available services and facilities. Ideally, you’ll be familiar with common hotel computer systems and software.
- Teamwork: you’ll be a first class team player ready to work in tandem with all other operational colleagues in the hotel
**Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel**.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
With incredible seafront views, the 4 star Mercure Brighton Seafront Hotel is the ideal place to stay when visiting this historic city. The Grade 2 listed hotel is a grand Victorian landmark with period features, including stuccoes Regency frontage, original mirrors, chandeliers and a high ceilinged ballroom for celebrations. An ideal stay for both families and couples, it brings some 19th century elegance to your stay in Brighton.
Coastal, our onsite bistro-style restaurant, bar and terrace sits on the stunning seafront and is the perfect spot for a relaxed dinner with friends; enjoy a sociable dining experience centred around locally caught seafood, fresh and the finest flavours. The hotel is also suited for business stays, weddings, meetings and events. Our Coast View Suite provides a sea view backdrop for weddings and private events of all types, the famous Bandstand is directly opposite the hotel can be booked for weddings.
Just across the road from the promenade, Mercure Brighton Seafront hotel is just a mile from Brighton railway station, with regular services to London Victoria, Gatwick Airport and England's Beautiful South Downs. The A23 is less than a mile away.
